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Added the workaround for Back up documentation #10740

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katarzyna-koltun-mx merged 4 commits into from
Feb 13, 2026
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Merged

Added the workaround for Back up documentation #10740

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bd6a6b4
Added the workaround for Back up documentation
Nidhi251289 Feb 10, 2026
7a142d6
Replaced namespace with cluster
Nidhi251289 Feb 11, 2026
3d4ef0b
Update mx-azure-backups.md
katarzyna-koltun-mx Feb 13, 2026
4654c7d
Update mx-azure-backups.md
katarzyna-koltun-mx Feb 13, 2026
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15 changes: 13 additions & 2 deletions content/en/docs/deployment/mx-azure/mx-azure-backups.md
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Expand Up @@ -65,6 +65,10 @@ To delete a backup snapshot, perform the following steps:

## Restoring a Backup Snapshot {#restore-backup}

{{% alert color="warning" %}}
Restoring a backup is only supported within the same cluster. For the workaround to restore backups across clusters, see [Known Limitations](#known-limitations).
{{% /alert %}}

{{% alert color="info" %}}
Restore requires **Manage Apps Backups** and **Stop Apps** permissions on the namespace.
{{% /alert %}}
Expand Down Expand Up @@ -135,8 +139,15 @@ Automatic backups only run when the app is deployed.

If the first nightly backup occurs after the first Sunday, no monthly backup will be retained that month. Download a nightly or weekly backup to extend retention.

## Known Limitations
## Known Limitations {#known-limitations}

* Partial data restoration may occur if a restore process fails.
* No API support exists currently for backup and restore.
* Although the portal UI suggests cross-namespace restores, only restores within the same namespace are supported.
* Although the portal UI suggests that cross-cluster backup restorations are, only restorations within the same cluster are actually supported.

As a workaround, you can restore a backup across clusters by performing the following steps:

1. Download the backup snapshot from your source environment to your local machine.
2. Upload the downloaded backup snapshot from your local machine to the target environment.
3. Begin the restore process within the target environment using the newly uploaded backup snapshot.