Question Status Management System

[Nejiaaraoud]

Implement a status management system for questions to track their lifecycle and processing state

Statuses

Open – The question has been submitted and is awaiting a response

In Progress –
The question has been taken over by a user for processing. To support this, a "Process Question" button should be added to the UI.
When a user clicks this button:

• The question is assigned to that user
• Status is updated to In Progress
• An email notification is sent to the original submitter informing them that their question is being processed,
  Email Content
  Subject: Question Being Processed
  Body:
  A message informing the submitter that their question is currently under review and is being processed by {Assigned User Name}

Closed –

• The question has been answered and completed
• An email notification is sent to the original submitter informing them that their question is responded with the response .
  Email content:
  Subject: Question Resolved
  Body:
  The response provided to the question.