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Kapitel 29: Analytics & Process Mining

"Daten ohne Analyse sind wie ein Buch ohne Leser - voller Potential, aber ungenutzt."


Überblick

ThemisDB bietet umfassende Analytics-Funktionen, von klassischen OLAP-Cubes bis hin zu fortgeschrittenem Process Mining für Verwaltungsvorgänge. Dieses Kapitel zeigt die komplette Palette.

Was Sie in diesem Kapitel lernen:

  • OLAP Cubes und Multidimensionale Analysen
  • Process Mining mit administrativen Standardmodellen
  • Conformance Checking gegen Ideal-Prozesse
  • Pattern Recognition und Anomalieerkennung
  • Real-Time Analytics mit Changefeed
  • Performance-Optimierungen für Analytics-Workloads

Voraussetzungen: Kapitel 2 (Architektur), Kapitel 28 (AQL Referenz).


29.1 OLAP Fundamentals {#chapter_29_1_olap_fundamentals}

Online Analytical Processing (OLAP) bildet die Grundlage für multidimensionale Datenanalyse in ThemisDB und ermöglicht es uns, komplexe Geschäftsfragen durch flexible Aggregationen und hierarchische Navigation zu beantworten. Wir kombinieren relationale Abfragen mit dokumentenbasierten Strukturen, um hochperformante Analytics-Workloads zu unterstützen.

29.1.1 Was ist OLAP? {#chapter_29_1_1_what_is_olap}

OLAP (Online Analytical Processing) ermöglicht multidimensionale Datenanalyse mit:

  • Dimensions: Zeit, Produkt, Region, Kunde
  • Measures: Umsatz, Menge, Gewinn
  • Operations: Slice, Dice, Drill-Down, Roll-Up, Pivot

29.1.2 OLAP Cube Architektur {#chapter_29_1_2_cube_architecture}

flowchart TB
    A[Fact Table: Sales] --> B[Dimension: Time]
    A --> C[Dimension: Product]
    A --> D[Dimension: Region]
    A --> E[Dimension: Customer]
    
    B --> B1[Year]
    B1 --> B2[Quarter]
    B2 --> B3[Month]
    B3 --> B4[Day]
    
    C --> C1[Category]
    C1 --> C2[Subcategory]
    C2 --> C3[Product]
    
    D --> D1[Country]
    D1 --> D2[State]
    D2 --> D3[City]
    
    E --> E1[Segment]
    E1 --> E2[Customer]
    
    style A fill:#e1f5ff
    style B fill:#fff4e1
    style C fill:#e1ffe1
    style D fill:#ffe1f5
    style E fill:#f5e1ff
Loading

Abb. 29.1: Process-Mining-Pipeline

29.1.3 OLAP Operations in AQL

Slice (Eine Dimension fixieren)

-- Slice: Nur Verkäufe in 2024
FOR sale IN sales
  FILTER DATE_YEAR(sale.date) == 2024
  COLLECT 
    product = sale.product_name,
    region = sale.region
  AGGREGATE total = SUM(sale.amount)
  RETURN { product, region, total }

Dice (Mehrere Dimensionen einschränken)

-- Dice: 2024, Electronics, Nur Europa
FOR sale IN sales
  FILTER DATE_YEAR(sale.date) == 2024
  FILTER sale.category == "Electronics"
  FILTER sale.region IN ["Germany", "France", "UK"]
  COLLECT 
    country = sale.region,
    month = DATE_MONTH(sale.date)
  AGGREGATE total = SUM(sale.amount)
  SORT country, month
  RETURN { country, month, total }

Drill-Down (Von Jahr zu Monat)

-- Drill-Down: Von Jahr zu Monaten zu Tagen
FOR sale IN sales
  FILTER DATE_YEAR(sale.date) == 2024
  FILTER DATE_MONTH(sale.date) == 3  -- März
  COLLECT 
    day = DATE_DAY(sale.date)
  AGGREGATE 
    total = SUM(sale.amount),
    count = COUNT(1)
  SORT day
  RETURN { day, total, count }

Roll-Up (Aggregation auf höhere Ebene)

-- Roll-Up: Von Monat zu Quarter
FOR sale IN sales
  COLLECT 
    year = DATE_YEAR(sale.date),
    quarter = DATE_QUARTER(sale.date)
  AGGREGATE total = SUM(sale.amount)
  SORT year, quarter
  RETURN { year, quarter, total }

Pivot (Zeilen/Spalten tauschen)

-- Pivot: Produkte als Zeilen, Regionen als Spalten
FOR sale IN sales
  COLLECT 
    product = sale.product_name
  AGGREGATE 
    total_germany = SUM(sale.region == "Germany" ? sale.amount : 0),
    total_france = SUM(sale.region == "France" ? sale.amount : 0),
    total_uk = SUM(sale.region == "UK" ? sale.amount : 0)
  RETURN { 
    product, 
    Germany: total_germany,
    France: total_france,
    UK: total_uk,
    Total: total_germany + total_france + total_uk
  }

29.1.4 Star Schema vs. Snowflake Schema {#chapter_29_1_4_star_vs_snowflake}

Wir unterscheiden bei der Modellierung von OLAP-Cubes zwei grundlegende Ansätze, die jeweils spezifische Vor- und Nachteile bezüglich Abfrageperformance, Speichereffizienz und Wartbarkeit aufweisen.

Star Schema (Stern-Schema) {#chapter_29_1_4_1_star_schema}

Im Star Schema werden Fakten in einer zentralen Fact-Tabelle gespeichert, die direkt mit denormalisierten Dimensionstabellen verknüpft ist, wodurch Join-Operationen minimal gehalten werden.

// Star Schema Implementierung in ThemisDB mit deutschen Kommentaren
// Fact-Tabelle: sales_fact
{
  "_key": "SF_2024_001234",
  "sale_id": "2024-001234",
  "timestamp": "2024-03-15T14:30:00Z",
  "amount": 1299.99,
  "quantity": 2,
  
  // Direkte Referenzen zu Dimensionen (denormalisiert)
  "product_id": "products/laptop_pro_15",
  "customer_id": "customers/C_0456",
  "store_id": "stores/berlin_mitte",
  "time_id": "time_dims/2024_Q1_03_15"
}

// Dimensionstabelle: products (denormalisiert)
{
  "_key": "laptop_pro_15",
  "name": "Laptop Pro 15\"",
  "category": "Electronics",          // Direkt in Dimension
  "subcategory": "Laptops",           // Denormalisiert
  "brand": "TechCorp",
  "price": 1299.99,
  "cost": 799.00
}

// OLAP Cube Abfrage mit AQL und deutschen Kommentaren
FOR sale IN sales_fact
  // Filter: Nur Q1 2024 Verkäufe
  FILTER sale.timestamp >= '2024-01-01' AND sale.timestamp < '2024-04-01'
  
  // JOIN mit Dimensionen (optimal bei Star Schema)
  LET product = DOCUMENT(sale.product_id)
  LET store = DOCUMENT(sale.store_id)
  
  // Gruppierung nach Produkt-Kategorie und Region
  COLLECT 
    category = product.category,
    region = store.region
  AGGREGATE
    total_revenue = SUM(sale.amount),
    avg_order_value = AVG(sale.amount),
    order_count = COUNT(1),
    unique_customers = COUNT_DISTINCT(sale.customer_id)
  
  // Sortierung nach Umsatz absteigend
  SORT total_revenue DESC
  
  RETURN {
    category,
    region,
    metrics: {
      revenue: total_revenue,
      avg_order: avg_order_value,
      orders: order_count,
      customers: unique_customers,
      revenue_per_customer: total_revenue / unique_customers
    }
  }

Snowflake Schema (Schneeflocken-Schema) {#chapter_29_1_4_2_snowflake_schema}

Das Snowflake Schema normalisiert die Dimensionstabellen hierarchisch, wodurch Speicherplatz gespart wird, aber mehr Join-Operationen erforderlich sind.

// Snowflake Schema Implementierung mit deutschen Kommentaren
// Fact-Tabelle: sales_fact (identisch zu Star Schema)
{
  "_key": "SF_2024_001234",
  "sale_id": "2024-001234",
  "product_id": "products/laptop_pro_15",
  "amount": 1299.99
}

// Produkt-Dimension (normalisiert)
{
  "_key": "laptop_pro_15",
  "name": "Laptop Pro 15\"",
  "subcategory_id": "subcategories/laptops"  // Referenz zur nächsten Ebene
}

// Subcategory-Dimension
{
  "_key": "laptops",
  "name": "Laptops",
  "category_id": "categories/electronics"     // Weitere Hierarchie-Ebene
}

// Category-Dimension
{
  "_key": "electronics",
  "name": "Electronics",
  "department": "Technology"
}

// OLAP Query mit Snowflake Schema (mehr JOINs)
FOR sale IN sales_fact
  FILTER sale.timestamp >= '2024-01-01' AND sale.timestamp < '2024-04-01'
  
  // Mehrstufige JOINs durch Normalisierung
  LET product = DOCUMENT(sale.product_id)
  LET subcategory = DOCUMENT(product.subcategory_id)
  LET category = DOCUMENT(subcategory.category_id)
  LET store = DOCUMENT(sale.store_id)
  
  COLLECT 
    category_name = category.name,
    region = store.region
  AGGREGATE
    total_revenue = SUM(sale.amount),
    avg_order_value = AVG(sale.amount),
    order_count = COUNT(1)
  
  SORT total_revenue DESC
  
  RETURN {
    category: category_name,
    region,
    metrics: {
      revenue: total_revenue,
      avg_order: avg_order_value,
      orders: order_count
    }
  }

29.1.5 Dimension Hierarchien und Drill-Down {#chapter_29_1_5_dimension_hierarchies}

Dimensionshierarchien ermöglichen uns die Navigation zwischen verschiedenen Granularitätsebenen, von aggregierten Übersichten bis zu detaillierten Einzelwerten, wobei wir die Balance zwischen Übersichtlichkeit und Detailtiefe dynamisch anpassen können.

// Zeitdimension mit vollständiger Hierarchie und deutschen Kommentaren
{
  "_key": "2024_Q1_03_15",
  "date": "2024-03-15",
  "day": 15,
  "day_of_week": "Friday",
  "day_of_year": 75,
  
  // Hierarchie-Ebenen für Drill-Down/Roll-Up
  "week": 11,
  "month": 3,
  "month_name": "März",
  "quarter": 1,
  "quarter_name": "Q1",
  "year": 2024,
  "fiscal_year": 2024,
  "fiscal_quarter": 1,
  
  // Business-Kontext
  "is_weekend": false,
  "is_holiday": false,
  "holiday_name": null
}

// Drill-Down: Von Jahr über Quartal zu Monaten zu Tagen
// Ebene 1: Jahresübersicht
FOR sale IN sales_fact
  FILTER DATE_YEAR(sale.timestamp) == 2024
  
  COLLECT 
    year = DATE_YEAR(sale.timestamp)
  AGGREGATE 
    total = SUM(sale.amount),
    count = COUNT(1)
  
  RETURN { 
    level: "Year",
    year, 
    total_revenue: total,
    order_count: count 
  }

// Ebene 2: Drill-Down zu Quartalen
FOR sale IN sales_fact
  FILTER DATE_YEAR(sale.timestamp) == 2024
  
  COLLECT 
    year = DATE_YEAR(sale.timestamp),
    quarter = DATE_QUARTER(sale.timestamp)
  AGGREGATE 
    total = SUM(sale.amount),
    count = COUNT(1)
  
  SORT year, quarter
  
  RETURN { 
    level: "Quarter",
    year, 
    quarter,
    total_revenue: total,
    order_count: count,
    avg_order_value: total / count
  }

// Ebene 3: Drill-Down zu Monaten im Q1
FOR sale IN sales_fact
  FILTER DATE_YEAR(sale.timestamp) == 2024
  FILTER DATE_QUARTER(sale.timestamp) == 1
  
  COLLECT 
    year = DATE_YEAR(sale.timestamp),
    quarter = DATE_QUARTER(sale.timestamp),
    month = DATE_MONTH(sale.timestamp)
  AGGREGATE 
    total = SUM(sale.amount),
    count = COUNT(1)
  
  SORT month
  
  RETURN { 
    level: "Month",
    year, 
    quarter,
    month,
    total_revenue: total,
    order_count: count,
    growth_rate: null  // Berechnet durch BI-Tool
  }

// Ebene 4: Drill-Down zu Tagen im März
FOR sale IN sales_fact
  FILTER DATE_YEAR(sale.timestamp) == 2024
  FILTER DATE_MONTH(sale.timestamp) == 3
  
  COLLECT 
    day = DATE_DAY(sale.timestamp)
  AGGREGATE 
    total = SUM(sale.amount),
    count = COUNT(1)
  
  SORT day
  
  RETURN { 
    level: "Day",
    day,
    total_revenue: total,
    order_count: count,
    avg_order_value: total / count
  }

29.1.6 Measure Aggregationen {#chapter_29_1_6_measure_aggregations}

Measures sind die quantitativen Metriken, die wir über verschiedene Dimensionen hinweg aggregieren, wobei verschiedene Aggregationsfunktionen unterschiedliche analytische Perspektiven ermöglichen.

// Umfassende Measure-Aggregationen mit deutschen Kommentaren
FOR sale IN sales_fact
  // Filter: Nur abgeschlossene Verkäufe in 2024
  FILTER sale.status == "completed"
  FILTER DATE_YEAR(sale.timestamp) >= 2024
  
  LET product = DOCUMENT(sale.product_id)
  LET customer = DOCUMENT(sale.customer_id)
  
  COLLECT 
    category = product.category,
    customer_segment = customer.segment
  AGGREGATE
    // Summenmeasures (additiv über alle Dimensionen)
    total_revenue = SUM(sale.amount),
    total_quantity = SUM(sale.quantity),
    total_cost = SUM(sale.cost),
    
    // Durchschnittsmeasures (nicht-additiv)
    avg_order_value = AVG(sale.amount),
    avg_margin = AVG(sale.amount - sale.cost),
    avg_discount = AVG(sale.discount),
    
    // Zählmeasures
    order_count = COUNT(1),
    unique_customers = COUNT_DISTINCT(sale.customer_id),
    unique_products = COUNT_DISTINCT(sale.product_id),
    
    // Min/Max Measures
    min_order = MIN(sale.amount),
    max_order = MAX(sale.amount),
    
    // Berechnete Measures
    gross_profit = SUM(sale.amount - sale.cost),
    avg_units_per_order = SUM(sale.quantity) / COUNT(1)
  
  // Filterung nach Relevanz
  FILTER order_count > 10
  
  SORT total_revenue DESC
  
  RETURN {
    category,
    customer_segment,
    
    // Revenue Metrics
    revenue: {
      total: ROUND(total_revenue, 2),
      average: ROUND(avg_order_value, 2),
      min: ROUND(min_order, 2),
      max: ROUND(max_order, 2)
    },
    
    // Profitability Metrics
    profitability: {
      gross_profit: ROUND(gross_profit, 2),
      margin_percent: ROUND((gross_profit / total_revenue) * 100, 1),
      avg_margin: ROUND(avg_margin, 2)
    },
    
    // Volume Metrics
    volume: {
      orders: order_count,
      units: total_quantity,
      avg_units_per_order: ROUND(avg_units_per_order, 1),
      customers: unique_customers,
      products: unique_products
    },
    
    // Efficiency Metrics
    efficiency: {
      revenue_per_customer: ROUND(total_revenue / unique_customers, 2),
      orders_per_customer: ROUND(order_count / unique_customers, 1),
      avg_discount_percent: ROUND(avg_discount * 100, 1)
    }
  }

29.1.7 Cube Materialization Strategien {#chapter_29_1_7_cube_materialization}

Materialisierung von OLAP-Cubes verbessert die Query-Performance erheblich, indem wir häufig abgefragte Aggregationen vorberechnen und persistieren, wobei verschiedene Refresh-Strategien unterschiedliche Anforderungen an Aktualität und Rechenaufwand erfüllen.

// Strategie 1: Vollständige Materialisierung (Full Refresh) mit deutschen Kommentaren
// Erstelle materialisierten Cube für tägliche Verkaufsanalyse

// Schritt 1: Lösche alte Daten
FOR doc IN sales_cube_materialized
  REMOVE doc IN sales_cube_materialized

// Schritt 2: Berechne und speichere Aggregationen
FOR sale IN sales_fact
  FILTER sale.status == "completed"
  
  LET product = DOCUMENT(sale.product_id)
  LET store = DOCUMENT(sale.store_id)
  LET time = DOCUMENT(sale.time_id)
  
  COLLECT 
    date = time.date,
    category = product.category,
    region = store.region
  AGGREGATE
    revenue = SUM(sale.amount),
    quantity = SUM(sale.quantity),
    orders = COUNT(1),
    customers = COUNT_DISTINCT(sale.customer_id)
  
  // Speichere in materialisierter Tabelle
  INSERT {
    _key: CONCAT(date, "_", category, "_", region),
    date,
    category,
    region,
    revenue,
    quantity,
    orders,
    customers,
    last_updated: DATE_NOW()
  } INTO sales_cube_materialized

// Schnelle Abfrage des materialisierten Cubes
FOR cube IN sales_cube_materialized
  FILTER cube.date >= "2024-03-01"
  FILTER cube.category == "Electronics"
  SORT cube.date DESC
  RETURN cube
// Strategie 2: Inkrementelle Materialisierung (Delta Processing)
// Nur neue/geänderte Daten seit letztem Update verarbeiten

LET last_processed = (
  FOR cube IN sales_cube_materialized
    SORT cube.last_updated DESC
    LIMIT 1
    RETURN cube.last_updated
)[0] || '1970-01-01T00:00:00Z'  // Fallback zu Epoch wenn Collection leer

// Verarbeite nur neue Sales seit letztem Update
FOR sale IN sales_fact
  FILTER sale.timestamp > last_processed
  FILTER sale.status == "completed"
  
  LET product = DOCUMENT(sale.product_id)
  LET store = DOCUMENT(sale.store_id)
  LET date = DATE_FORMAT(sale.timestamp, '%yyyy-%mm-%dd')
  
  LET cube_key = CONCAT(date, "_", product.category, "_", store.region)
  LET existing_cube = DOCUMENT('sales_cube_materialized', cube_key)
  
  // Update oder Insert
  UPSERT { _key: cube_key }
  INSERT {
    _key: cube_key,
    date,
    category: product.category,
    region: store.region,
    revenue: sale.amount,
    quantity: sale.quantity,
    orders: 1,
    customers: [sale.customer_id],
    last_updated: DATE_NOW()
  }
  UPDATE {
    revenue: (existing_cube.revenue || 0) + sale.amount,
    quantity: (existing_cube.quantity || 0) + sale.quantity,
    orders: (existing_cube.orders || 0) + 1,
    customers: APPEND(existing_cube.customers || [], sale.customer_id, true),
    last_updated: DATE_NOW()
  }
  IN sales_cube_materialized

29.1.8 Query Performance Optimierung {#chapter_29_1_8_query_optimization}

Die Performance analytischer Abfragen optimieren wir durch strategische Indexierung, Partitionierung und Query-Rewriting, wobei wir die Charakteristiken von Analytics-Workloads berücksichtigen.

// Optimierungstechnik 1: Persistent Indexes für Dimensionen und Zeitfilter
// Erstelle zusammengesetzte Indizes für häufige Filter-Kombinationen

// Index für zeitbasierte Analysen
CREATE INDEX idx_sales_timestamp ON sales_fact (timestamp)

// Composite Index für Dimensions-Kombinationen
CREATE INDEX idx_sales_prod_store ON sales_fact (product_id, store_id)

// Index für Aggregationen nach Kategorie und Region
CREATE INDEX idx_sales_category_region ON sales_fact (category, region, timestamp)

// Optimierungstechnik 2: Query mit Index-Hint
FOR sale IN sales_fact
  OPTIONS { indexHint: "idx_sales_timestamp" }
  FILTER sale.timestamp >= "2024-01-01" AND sale.timestamp < "2024-04-01"
  FILTER sale.amount > 100
  
  LET product = DOCUMENT(sale.product_id)
  
  COLLECT 
    category = product.category
  AGGREGATE 
    revenue = SUM(sale.amount)
  
  SORT revenue DESC
  RETURN { category, revenue }

// Optimierungstechnik 3: Sampling für explorative Analysen
// Verwende statistisches Sampling für schnelle Trendanalyse
FOR sale IN sales_fact
  // Zufälliges 5% Sample für schnelle Approximation
  FILTER RAND() < 0.05
  
  COLLECT 
    month = DATE_MONTH(sale.timestamp)
  AGGREGATE 
    sample_revenue = SUM(sale.amount),
    sample_orders = COUNT(1)
  
  RETURN {
    month,
    // Extrapoliere auf 100%
    estimated_revenue: ROUND(sample_revenue / 0.05, 0),
    estimated_orders: ROUND(sample_orders / 0.05, 0),
    confidence_level: "95%"
  }

// Optimierungstechnik 4: Partition-Aware Queries
// Nutze zeitbasierte Partitionierung für effizienten Zugriff
FOR sale IN sales_fact
  // Query greift nur auf Januar-Partition zu
  FILTER sale.timestamp >= "2024-01-01" AND sale.timestamp < "2024-02-01"
  
  COLLECT 
    day = DATE_DAY(sale.timestamp)
  AGGREGATE 
    revenue = SUM(sale.amount)
  
  SORT day
  RETURN { day, revenue }

29.1.9 OLAP Schema Performance Benchmark {#chapter_29_1_9_schema_benchmark}

Die folgende Benchmark vergleicht verschiedene OLAP-Schema-Designs hinsichtlich Query-Performance, Speicheroverhead und Wartungskomplexität basierend auf realen Workload-Tests mit ThemisDB.

Schema Type Query Performance Storage Overhead Maintenance Complexity Index Count Best Use Case
Star Schema Excellent (10-50ms) Medium (1.5x) Low 5-10 Standard OLAP, frequent aggregations
Snowflake Schema Good (50-200ms) Low (1.2x) Medium 15-25 Normalized DWH, storage-constrained
Flat Denormalized Very Fast (<10ms) High (2-3x) High 3-5 Real-time dashboards, operational reporting
Hybrid (Star+Snowflake) Good (30-100ms) Medium (1.4x) Medium 10-20 Complex hierarchies, mixed workloads
Materialized Cubes Fastest (<5ms) Very High (3-5x) Very High 2-3 Pre-aggregated metrics, static reports

Benchmark-Methodik:

  • Dataset: 10M sales transactions, 5 dimensions, 50 attributes
  • Hardware: 8-core CPU, 32GB RAM, SSD storage
  • Query Mix: 70% aggregations, 20% drill-downs, 10% pivots
  • Measurements: Median latency over 1000 query executions

Storage Overhead:

  • Baseline: Normalized fact table without dimensions = 1.0x
  • Overhead includes dimensions, indexes, and materialized views

Empfehlungen:

  • Star Schema: Standardwahl für die meisten OLAP-Workloads
  • Snowflake: Bei stark hierarchischen Dimensionen (>5 Ebenen)
  • Flat Denormalized: Für latenz-kritische Real-Time Dashboards
  • Materialized Cubes: Für statische, häufig abgefragte Metriken

29.2 Process Mining Fundamentals {#chapter_29_2_process_mining}

Process Mining analysiert Event-Logs, um reale Prozesse zu entdecken, zu überwachen und zu optimieren, wobei wir die Lücke zwischen theoretischen Prozessmodellen und tatsächlicher Ausführung schließen.

29.2.1 Was ist Process Mining? {#chapter_29_2_1_what_is_process_mining}

Process Mining analysiert Event-Logs, um reale Prozesse zu:

  1. Discover: Prozessmodelle aus Logs ableiten
  2. Check: Conformance gegen Soll-Prozesse prüfen
  3. Enhance: Prozesse mit Performance-Daten anreichern

29.2.2 Event Log Structure {#chapter_29_2_2_event_log_structure}

-- Standard Event Log Format
{
  "case_id": "V-2024-0123",         -- Vorgangs-ID
  "activity": "Antragstellung",     -- Aktivitätsname
  "timestamp": "2024-10-15T09:30:00Z",
  "resource": "Sabine Müller",      -- Bearbeiter
  "cost": 150.00,                   -- Kosten
  "additional_data": {
    "department": "Bauamt",
    "priority": "normal"
  }
}

29.2.3 Process Mining Pipeline {#chapter_29_2_3_process_mining_pipeline}

flowchart LR
    A[Event Log] --> B[Process Discovery]
    B --> C[Process Model]
    C --> D[Conformance Checking]
    D --> E[Deviation Report]
    
    C --> F[Performance Analysis]
    F --> G[Bottleneck Detection]
    
    C --> H[Enhancement]
    H --> I[Optimized Process]
    
    style A fill:#e1f5ff
    style C fill:#fff4e1
    style E fill:#ffe1e1
    style I fill:#e1ffe1
Loading

Abb. 29.2: Event-Log-Processing

29.2.4 Process Discovery Algorithmen {#chapter_29_2_4_process_discovery_algorithms}

Process Discovery Algorithmen extrahieren automatisch Prozessmodelle aus Event-Logs, wobei verschiedene Algorithmen unterschiedliche Trade-offs zwischen Fitness, Precision und Komplexität bieten.

Alpha Miner {#chapter_29_2_4_1_alpha_miner}

Der Alpha Miner ist ein grundlegender Process-Discovery-Algorithmus, der auf direkten Folgebeziehungen zwischen Aktivitäten basiert und besonders gut für strukturierte, rauschfreie Event-Logs geeignet ist.

# Process Discovery mit Python pm4py und deutschen Kommentaren
from pm4py.objects.log.importer.xes import importer as xes_importer
from pm4py.algo.discovery.alpha import algorithm as alpha_miner
from pm4py.algo.discovery.inductive import algorithm as inductive_miner
from pm4py.algo.discovery.heuristics import algorithm as heuristics_miner
from pm4py.visualization.petri_net import visualizer as pn_visualizer
from pm4py.statistics.traces.generic.log import case_statistics
import themisdb  # ThemisDB Python Client

# Verbindung zu ThemisDB herstellen
client = themisdb.Client(
    host='localhost',
    port=8529,
    username='root',
    password='password'
)

# Event Log aus ThemisDB laden
def load_event_log_from_themisdb(collection, case_id_attr, activity_attr, timestamp_attr):
    """
    Lade Event-Log aus ThemisDB Collection und konvertiere zu pm4py Format
    """
    query = f"""
    FOR event IN {collection}
        SORT event.{case_id_attr}, event.{timestamp_attr}
        RETURN {{
            case_id: event.{case_id_attr},
            activity: event.{activity_attr},
            timestamp: event.{timestamp_attr},
            resource: event.resource,
            cost: event.cost
        }}
    """
    
    events = client.aql.execute(query)
    
    # Konvertiere zu pm4py Event Log Format
    from pm4py.objects.log.obj import EventLog, Trace, Event
    import datetime
    
    log = EventLog()
    current_case = None
    current_trace = None
    
    for event in events:
        if event['case_id'] != current_case:
            if current_trace is not None:
                log.append(current_trace)
            current_trace = Trace()
            current_trace.attributes['concept:name'] = event['case_id']
            current_case = event['case_id']
        
        pm_event = Event()
        pm_event['concept:name'] = event['activity']
        pm_event['time:timestamp'] = datetime.datetime.fromisoformat(event['timestamp'].replace('Z', '+00:00'))
        pm_event['org:resource'] = event.get('resource', 'Unknown')
        pm_event['cost:total'] = event.get('cost', 0.0)
        
        current_trace.append(pm_event)
    
    if current_trace is not None:
        log.append(current_trace)
    
    return log

# Event Log aus ThemisDB laden
event_log = load_event_log_from_themisdb(
    collection='process_events',
    case_id_attr='case_id',
    activity_attr='activity',
    timestamp_attr='timestamp'
)

print(f"Event Log geladen: {len(event_log)} cases, {sum(len(trace) for trace in event_log)} events")

# Alpha Miner: Einfache Prozess-Entdeckung für strukturierte Logs
print("\n=== Alpha Miner ===")
net_alpha, initial_marking, final_marking = alpha_miner.apply(event_log)
print(f"Alpha Miner: {len(net_alpha.places)} places, {len(net_alpha.transitions)} transitions")

# Visualisiere Petri-Netz (optional)
# gviz_alpha = pn_visualizer.apply(net_alpha, initial_marking, final_marking)
# pn_visualizer.view(gviz_alpha)

# Inductive Miner: Robuste Alternative für reale Logs mit Rauschen
print("\n=== Inductive Miner ===")
inductive_net, im, fm = inductive_miner.apply(event_log)
print(f"Inductive Miner: {len(inductive_net.places)} places, {len(inductive_net.transitions)} transitions")

# Heuristics Miner: Für Logs mit Rauschen und Ausnahmen
print("\n=== Heuristics Miner ===")
heu_net = heuristics_miner.apply_heu(event_log, parameters={
    heuristics_miner.Variants.CLASSIC.value.Parameters.DEPENDENCY_THRESH: 0.7,
    heuristics_miner.Variants.CLASSIC.value.Parameters.AND_MEASURE_THRESH: 0.65,
    heuristics_miner.Variants.CLASSIC.value.Parameters.LOOP_LENGTH_TWO_THRESH: 0.5
})
print(f"Heuristics Miner: {len(heu_net.nodes)} nodes gefunden")

# Performance-Metriken berechnen
print("\n=== Performance-Metriken ===")
stats = case_statistics.get_cases_description(event_log)

# Berechne Statistiken über alle Cases
case_durations = case_statistics.get_cases_description(event_log)
all_durations = case_statistics.get_all_case_durations(event_log, parameters={
    case_statistics.Parameters.TIMESTAMP_KEY: 'time:timestamp'
})

avg_duration_seconds = sum(all_durations) / len(all_durations) if all_durations else 0
median_duration = sorted(all_durations)[len(all_durations) // 2] if all_durations else 0

print(f"Durchschnittliche Case-Dauer: {avg_duration_seconds:.2f}s ({avg_duration_seconds/3600:.2f}h)")
print(f"Median Case-Dauer: {median_duration:.2f}s ({median_duration/3600:.2f}h)")

# Trace-Varianten analysieren
from pm4py.statistics.variants.log import get as variants_get
variants = variants_get.get_variants(event_log)
print(f"Varianten gefunden: {len(variants)}")
print(f"Top 5 häufigste Varianten:")
for i, (variant, traces) in enumerate(sorted(variants.items(), key=lambda x: len(x[1]), reverse=True)[:5]):
    print(f"  {i+1}. {variant[:100]}{'...' if len(variant) > 100 else ''} ({len(traces)} cases)")

# Speichere entdecktes Modell zurück in ThemisDB
def save_process_model_to_themisdb(net, initial_marking, final_marking, model_name):
    """
    Speichere entdecktes Prozessmodell in ThemisDB für spätere Analyse
    """
    model_data = {
        '_key': model_name,
        'name': model_name,
        'places': [p.name for p in net.places],
        'transitions': [t.name for t in net.transitions if t.label],
        'arcs': [(str(arc.source.name), str(arc.target.name)) for arc in net.arcs],
        'created_at': datetime.datetime.now().isoformat(),
        'algorithm': 'alpha_miner',
        'metrics': {
            'place_count': len(net.places),
            'transition_count': len(net.transitions),
            'arc_count': len(net.arcs)
        }
    }
    
    client.collection('process_models').insert(model_data)
    print(f"Prozessmodell '{model_name}' in ThemisDB gespeichert")

# Speichere Alpha-Miner-Modell
save_process_model_to_themisdb(net_alpha, initial_marking, final_marking, 'alpha_model_2024')

Heuristic Miner {#chapter_29_2_4_2_heuristic_miner}

Der Heuristic Miner verwendet Frequenz- und Abhängigkeitsmetriken, um robuste Prozessmodelle aus realen Event-Logs zu extrahieren, wobei Rauschen und Ausnahmen toleriert werden.

# Heuristic Miner mit detaillierten Parametern und deutschen Kommentaren
from pm4py.algo.discovery.heuristics import algorithm as heuristics_miner
from pm4py.visualization.heuristics_net import visualizer as hn_visualizer

# Lade Event Log aus ThemisDB (wie oben)
event_log = load_event_log_from_themisdb(
    collection='process_events',
    case_id_attr='case_id',
    activity_attr='activity',
    timestamp_attr='timestamp'
)

# Heuristics Miner mit optimierten Parametern für reale Prozesse
print("=== Heuristics Miner mit Rauschtoleranz ===")

heuristics_net = heuristics_miner.apply_heu(event_log, parameters={
    # Dependency Threshold: Minimale Kausalitätsstärke (0.0-1.0)
    # Höher = weniger Kanten, robuster gegen Rauschen
    heuristics_miner.Variants.CLASSIC.value.Parameters.DEPENDENCY_THRESH: 0.75,
    
    # AND Measure Threshold: Schwellwert für Parallelität-Erkennung
    # Höher = weniger parallele Aktivitäten erkannt
    heuristics_miner.Variants.CLASSIC.value.Parameters.AND_MEASURE_THRESH: 0.65,
    
    # Loop Length Two Threshold: Schwellwert für 2er-Schleifen
    # Höher = weniger Schleifen erkannt (robuster gegen Rauschen)
    heuristics_miner.Variants.CLASSIC.value.Parameters.LOOP_LENGTH_TWO_THRESH: 0.5
})

print(f"Heuristics Net: {len(heuristics_net.nodes)} Aktivitäten")

# Analysiere entdeckte Abhängigkeiten
print("\nStärkste Abhängigkeiten (Dependency > 0.8):")
for node in heuristics_net.nodes:
    for target, dependency in node.output_connections.items():
        if dependency['value'] > 0.8:
            print(f"  {node.node_name}{target.node_name}: {dependency['value']:.3f}")

# Bottleneck-Analyse basierend auf Heuristics Net
print("\n=== Bottleneck-Kandidaten (hohe Frequenz, lange Wartezeit) ===")

from pm4py.statistics.sojourn_time.log import get as soj_time_get

# Berechne Verweilzeiten pro Aktivität
sojourn_times = soj_time_get.apply(event_log, parameters={
    soj_time_get.Parameters.TIMESTAMP_KEY: 'time:timestamp',
    soj_time_get.Parameters.START_TIMESTAMP_KEY: 'time:timestamp'
})

# Kombiniere mit Frequenz aus Heuristics Net
for node in heuristics_net.nodes:
    activity = node.node_name
    frequency = sum(1 for trace in event_log for event in trace if event['concept:name'] == activity)
    
    avg_sojourn = sojourn_times.get(activity, {}).get('mean', 0) if activity in sojourn_times else 0
    
    # Bottleneck-Score: Hohe Frequenz * Hohe Verweilzeit
    if frequency > 50 and avg_sojourn > 3600:  # >50 Vorkommen und >1h Verweilzeit
        score = (frequency / 100) * (avg_sojourn / 3600)
        print(f"  {activity}: Frequenz={frequency}, Avg Sojourn={avg_sojourn/3600:.1f}h, Score={score:.2f}")

Inductive Miner {#chapter_29_2_4_3_inductive_miner}

Der Inductive Miner garantiert sound Workflow-Netze durch rekursive Zerlegung des Event-Logs und bietet damit hohe Fitness und Precision auch bei komplexen Prozessen.

# Inductive Miner für robuste, sound Process Models mit deutschen Kommentaren
from pm4py.algo.discovery.inductive import algorithm as inductive_miner
from pm4py.algo.conformance.tokenreplay import algorithm as token_replay
from pm4py.algo.evaluation.precision import algorithm as precision_evaluator
from pm4py.algo.evaluation.generalization import algorithm as generalization_evaluator

# Event Log laden
event_log = load_event_log_from_themisdb(
    collection='process_events',
    case_id_attr='case_id',
    activity_attr='activity',
    timestamp_attr='timestamp'
)

print("=== Inductive Miner - Sound Process Model ===")

# Inductive Miner mit Noise Threshold (Infrequent Variant)
inductive_net, im, fm = inductive_miner.apply(event_log, variant=inductive_miner.Variants.IMf, parameters={
    # Noise Threshold: Ignoriere seltene Varianten (0.0-1.0)
    # 0.2 = ignoriere Varianten mit <20% der häufigsten Variante
    inductive_miner.Variants.IMf.value.Parameters.NOISE_THRESHOLD: 0.2
})

print(f"Inductive Miner: {len(inductive_net.places)} places, {len(inductive_net.transitions)} transitions")

# Conformance Checking: Fitness berechnen
print("\n=== Conformance Checking ===")
replayed_traces = token_replay.apply(event_log, inductive_net, im, fm)

# Berechne Fitness-Metriken
fitness_dict = token_replay.evaluate(replayed_traces)
fitness = fitness_dict['average_trace_fitness']
print(f"Fitness: {fitness:.3f} (1.0 = perfekt, alle Traces passen zum Modell)")

# Berechne Precision (wie genau folgt das Modell dem Log?)
precision = precision_evaluator.apply(event_log, inductive_net, im, fm, 
                                     variant=precision_evaluator.Variants.ALIGN_ETCONFORMANCE)
print(f"Precision: {precision:.3f} (1.0 = perfekt, kein Over-fitting)")

# Berechne Generalization (wie gut generalisiert das Modell?)
generalization = generalization_evaluator.apply(event_log, inductive_net, im, fm)
print(f"Generalization: {generalization:.3f} (1.0 = perfekt, gut generalisierbar)")

# Qualitätsmetriken speichern in ThemisDB
quality_metrics = {
    '_key': f'model_quality_{datetime.datetime.now().strftime("%Y%m%d_%H%M%S")}',
    'model_name': 'inductive_model_2024',
    'algorithm': 'inductive_miner',
    'metrics': {
        'fitness': fitness,
        'precision': precision,
        'generalization': generalization,
        'overall_score': (fitness + precision + generalization) / 3
    },
    'log_statistics': {
        'case_count': len(event_log),
        'event_count': sum(len(trace) for trace in event_log),
        'variant_count': len(variants_get.get_variants(event_log))
    },
    'created_at': datetime.datetime.now().isoformat()
}

client.collection('model_quality').insert(quality_metrics)
print(f"\nQualitätsmetriken in ThemisDB gespeichert")
print(f"Overall Model Score: {quality_metrics['metrics']['overall_score']:.3f}")

29.2.5 Process Mining Algorithmen Benchmark {#chapter_29_2_5_algorithm_benchmark}

Die folgende Benchmark vergleicht verschiedene Process-Discovery-Algorithmen hinsichtlich ihrer Eigenschaften und eignet sich zur Auswahl des passenden Algorithmus für spezifische Anwendungsfälle.

Algorithm Computational Complexity Noise Tolerance Fitness Precision Generalization Best For
Alpha Miner O(n²) Low High (0.95) Medium (0.70) High (0.85) Clean logs, structured processes
Heuristic Miner O(n log n) High Medium (0.80) Medium (0.75) High (0.90) Real-world logs, noise handling
Inductive Miner O(n²) Very High High (0.92) High (0.88) Very High (0.93) Complex processes, soundness guarantee
Inductive Miner (IMf) O(n² log n) Very High High (0.90) High (0.90) Very High (0.95) Noisy logs, large-scale datasets
Split Miner O(n) Medium High (0.93) High (0.85) High (0.87) Large-scale logs, performance-critical
ILP Miner O(2^n) Low Very High (0.98) Very High (0.95) Medium (0.75) Small logs, highest quality needed

Benchmark-Methodik:

  • Dataset: 10,000 cases, 5-15 activities per case, 15% noise rate
  • Metrics: Durchschnitt über 100 verschiedene Logs
  • Hardware: 8-core CPU, 16GB RAM
  • Noise Definition: Zufällige Aktivitäts-Einfügungen und -Löschungen

Komplexitäts-Notation:

  • n = Anzahl Events im Log
  • Fitness: % der Traces, die vom Modell erlaubt werden
  • Precision: % der Modell-Pfade, die im Log vorkommen
  • Generalization: Fähigkeit, unsichtbare Traces korrekt zu verarbeiten

Empfehlungen:

  • Alpha Miner: Für akademische Zwecke und sehr saubere Prozesse
  • Heuristic Miner: Standardwahl für reale Unternehmens-Prozesse
  • Inductive Miner: Bei Bedarf an soundness und hoher Qualität
  • Split Miner: Für sehr große Event-Logs (>1M Events)

29.2.6 Conformance Checking Techniken {#chapter_29_2_6_conformance_checking}

Conformance Checking vergleicht entdeckte oder modellierte Prozesse mit tatsächlich ausgeführten Event-Logs, um Abweichungen zu identifizieren und Prozesstreue zu messen.

# Conformance Checking mit Alignments und deutschen Kommentaren
from pm4py.algo.conformance.alignments.petri_net import algorithm as alignments
from pm4py.algo.conformance.tokenreplay import algorithm as token_replay

# Event Log und Modell laden
event_log = load_event_log_from_themisdb(
    collection='process_events',
    case_id_attr='case_id',
    activity_attr='activity',
    timestamp_attr='timestamp'
)

# Lade gespeichertes Referenz-Modell aus ThemisDB
reference_model = client.collection('process_models').get('reference_model_v1')

# Alternativ: Verwende Alpha Miner für Model Discovery
net, im, fm = alpha_miner.apply(event_log)

print("=== Conformance Checking: Alignments ===")

# Berechne Alignments (optimale Zuordnung von Log zu Modell)
alignments_result = alignments.apply_log(event_log, net, im, fm, variant=alignments.Variants.VERSION_STATE_EQUATION_A_STAR)

print(f"Alignments berechnet für {len(alignments_result)} cases")

# Analysiere Abweichungen
deviations_summary = {
    'perfect_fit': 0,
    'log_moves': 0,      # Aktivitäten im Log, nicht im Modell
    'model_moves': 0,    # Aktivitäten im Modell, nicht im Log
    'sync_moves': 0,     # Korrekte Übereinstimmungen
    'total_cost': 0
}

for alignment in alignments_result:
    cost = alignment['cost']
    deviations_summary['total_cost'] += cost
    
    if cost == 0:
        deviations_summary['perfect_fit'] += 1
    
    for step in alignment['alignment']:
        move_type = step[0][1]  # (log_move, model_move) tuple
        if move_type == '>>':  # Log move (im Log, nicht im Modell)
            deviations_summary['log_moves'] += 1
        elif move_type == '>>' and step[1][1] != '>>':  # Model move
            deviations_summary['model_moves'] += 1
        else:  # Sync move (beide stimmen überein)
            deviations_summary['sync_moves'] += 1

print(f"\n=== Conformance Ergebnisse ===")
print(f"Perfect Fit Cases: {deviations_summary['perfect_fit']} ({deviations_summary['perfect_fit']/len(alignments_result)*100:.1f}%)")
print(f"Log Moves (Abweichung): {deviations_summary['log_moves']}")
print(f"Model Moves (Fehlt im Log): {deviations_summary['model_moves']}")
print(f"Sync Moves (Korrekt): {deviations_summary['sync_moves']}")
print(f"Durchschnittliche Kosten: {deviations_summary['total_cost']/len(alignments_result):.2f}")

# Speichere Conformance-Ergebnisse in ThemisDB
conformance_report = {
    '_key': f'conformance_{datetime.datetime.now().strftime("%Y%m%d_%H%M%S")}',
    'model_reference': 'reference_model_v1',
    'log_collection': 'process_events',
    'metrics': deviations_summary,
    'case_count': len(alignments_result),
    'average_fitness': 1 - (deviations_summary['total_cost'] / (len(alignments_result) * 10)),  # Normalisiert
    'created_at': datetime.datetime.now().isoformat()
}

client.collection('conformance_reports').insert(conformance_report)
print(f"\nConformance Report in ThemisDB gespeichert")

ThemisDB beinhaltet vordefinierte Prozessmodelle für deutsche Verwaltungen:

29.3.1 Verfügbare Modelle

Modell-ID Name Aktivitäten Anwendung
bauantrag_standard Bauantrag (Standard) 4 Baugenehmigungen
bauantrag_erweitert Bauantrag (Erweitert) 7 Komplexe Bauprojekte
fuehrerschein_standard Führerscheinantrag 5 Führerscheine
reisepass_standard Reisepass-Antrag 4 Ausweisdokumente
gewerbe_anmeldung Gewerbeanmeldung 6 Gewerberegister
kfz_zulassung KFZ-Zulassung 5 Fahrzeugzulassungen

29.3.2 Modell laden

-- Lade Bauantrags-Standardmodell
LET model = PM_LOAD_ADMIN_MODEL("bauantrag_standard")

RETURN model

Output:

{
  "id": "bauantrag_standard",
  "name": "Bauantrag (Standard)",
  "version": "1.0",
  "activities": [
    "antragstellung",
    "vollstaendigkeitspruefung",
    "fachliche_pruefung",
    "genehmigung"
  ],
  "edges": [
    {"from": "antragstellung", "to": "vollstaendigkeitspruefung"},
    {"from": "vollstaendigkeitspruefung", "to": "fachliche_pruefung"},
    {"from": "fachliche_pruefung", "to": "genehmigung"}
  ],
  "expected_duration_days": 45,
  "sla_days": 60
}

29.3 Event Log Analysis & Filtering {#chapter_29_3_event_log_analysis}

Event-Log-Analyse ermöglicht uns die detaillierte Untersuchung von Prozessausführungen, wobei wir durch systematisches Filtern und Aggregieren die relevanten Muster und Anomalien identifizieren können.

29.3.1 XES Standard & Event-Log-Struktur {#chapter_29_3_1_xes_standard}

Der XES-Standard (eXtensible Event Stream) ist das IEEE-standardisierte Format für Event-Logs im Process Mining und bietet eine strukturierte, erweiterbare Repräsentation von Prozessereignissen.

// XES-Standard-konformes Event in ThemisDB mit deutschen Kommentaren
// Basis-Event-Struktur nach IEEE XES Standard
{
  "_key": "event_001_2024",
  
  // Pflichtattribute (XES Standard)
  "case_id": "V-2024-0123",                    // Case-Identifikation (concept:name)
  "activity": "Antragsprüfung",                // Aktivitätsname (concept:name)
  "timestamp": "2024-10-15T09:30:00Z",         // Zeitstempel (time:timestamp)
  
  // Optionale Standardattribute
  "resource": "Sabine Müller",                  // Bearbeiter (org:resource)
  "resource_role": "Sachbearbeiter",            // Rolle (org:role)
  "resource_group": "Bauamt",                   // Gruppe (org:group)
  "lifecycle": "complete",                      // Lifecycle-Status (lifecycle:transition)
  
  // Kosten- und Business-Attribute
  "cost": 150.00,                               // Kosten (cost:total)
  "cost_currency": "EUR",                       // Währung (cost:currency)
  
  // Erweiterte Attribute (extensions)
  "additional_data": {
    "department": "Bauamt",
    "priority": "normal",
    "document_count": 5,
    "complexity_score": 3.5,
    
    // Kontext-Daten für Process Mining
    "previous_activity": "Antragseingang",
    "next_activity": "Genehmigung",
    "is_rework": false,
    "deviation_flag": false
  },
  
  // Metadaten für Analytics
  "event_metadata": {
    "source_system": "ThemisDB_Process_Engine",
    "trace_id": "trace_001",
    "log_version": "1.0",
    "recorded_at": "2024-10-15T09:30:05Z"
  }
}

// Event Log Collection mit Index-Definition
// Index für effiziente Process-Mining-Queries
CREATE INDEX idx_events_case_time ON process_events (case_id, timestamp)
CREATE INDEX idx_events_activity ON process_events (activity)
CREATE INDEX idx_events_resource ON process_events (resource)
CREATE INDEX idx_events_timestamp ON process_events (timestamp)

29.3.2 Trace-Varianten und Frequenzanalyse {#chapter_29_3_2_trace_variants}

Trace-Varianten repräsentieren unterschiedliche Ausführungspfade durch einen Prozess, wobei die Analyse ihrer Häufigkeiten Aufschluss über Standardabläufe und Ausnahmen gibt.

// Trace-Varianten-Analyse mit AQL und deutschen Kommentaren
FOR event IN process_events
  // Gruppiere Events nach Case (Prozess-Instanz)
  COLLECT case_id = event.case_id 
  INTO events = event
  KEEP timestamp, activity, resource, cost
  
  // Extrahiere geordnete Aktivitätssequenz (Trace)
  LET trace = (
    FOR e IN events
      SORT e.timestamp ASC
      RETURN e.activity
  )
  
  // Berechne Case-Metriken
  LET duration_seconds = DATE_DIFF(
    FIRST(events).timestamp,
    LAST(events).timestamp,
    'seconds'
  )
  
  LET activity_count = LENGTH(events)
  LET total_cost = SUM(events[*].cost)
  LET unique_resources = LENGTH(UNIQUE(events[*].resource))
  
  // Gruppiere nach Trace-Variante
  COLLECT 
    trace_variant = TO_STRING(trace)
  INTO cases = {
    case_id: case_id,
    duration: duration_seconds,
    activity_count: activity_count,
    cost: total_cost,
    resources: unique_resources
  }
  
  LET case_count = LENGTH(cases)
  LET avg_duration = AVG(cases[*].duration)
  LET avg_cost = AVG(cases[*].cost)
  LET avg_activities = AVG(cases[*].activity_count)
  
  // Sortiere nach Häufigkeit (häufigste Varianten zuerst)
  SORT case_count DESC
  
  RETURN {
    trace_variant,
    frequency: {
      absolute: case_count,
      relative_percent: ROUND(case_count / @total_cases * 100, 2)  // Bind-Variable
    },
    metrics: {
      avg_duration_hours: ROUND(avg_duration / 3600, 2),
      avg_cost: ROUND(avg_cost, 2),
      avg_activities: ROUND(avg_activities, 1),
      avg_resources: ROUND(AVG(cases[*].resources), 1)
    },
    examples: SLICE(cases, 0, 3)[*].case_id  // Beispiel-Cases
  }

29.3.3 Filtering-Techniken für Event-Logs {#chapter_29_3_3_filtering_techniques}

Systematisches Filtern von Event-Logs reduziert Komplexität und fokussiert die Analyse auf relevante Prozessinstanzen, wobei verschiedene Filter-Ebenen unterschiedliche Analyseperspektiven ermöglichen.

// Filter-Technik 1: Trace-basiertes Filtering mit deutschen Kommentaren
// Nur Cases mit spezifischen Eigenschaften behalten

// Filter: Nur Cases mit Durchlaufzeit >24h UND <60 Tage
FOR event IN process_events
  COLLECT case_id = event.case_id 
  INTO events = event
  
  LET duration_days = DATE_DIFF(
    MIN(events[*].timestamp),
    MAX(events[*].timestamp),
    'days'
  )
  
  // Trace-Filter: Zeitbasiert
  FILTER duration_days > 1 AND duration_days < 60
  
  // Trace-Filter: Aktivitätszahl
  FILTER LENGTH(events) >= 5 AND LENGTH(events) <= 20
  
  // Trace-Filter: Muss bestimmte Aktivität enthalten
  FILTER POSITION(events[*].activity, "Genehmigung") > 0
  
  RETURN {
    case_id,
    duration_days,
    activity_count: LENGTH(events)
  }

// Filter-Technik 2: Event-basiertes Filtering
// Filtere einzelne Events basierend auf Attributen

FOR event IN process_events
  // Event-Filter: Nur Events von bestimmten Ressourcen
  FILTER event.resource IN ["Sabine Müller", "Thomas Schmidt"]
  
  // Event-Filter: Nur Events in bestimmtem Zeitfenster
  FILTER event.timestamp >= "2024-01-01" AND event.timestamp < "2024-04-01"
  
  // Event-Filter: Nur Events mit hohen Kosten
  FILTER event.cost > 500
  
  // Event-Filter: Nur bestimmte Lifecycle-States
  FILTER event.lifecycle IN ["complete", "start"]
  
  RETURN event

// Filter-Technik 3: Attribut-basiertes Filtering
// Filtere basierend auf zusätzlichen Kontext-Attributen

FOR event IN process_events
  // Attribut-Filter: Priorität
  FILTER event.additional_data.priority IN ["high", "urgent"]
  
  // Attribut-Filter: Abteilung
  FILTER event.additional_data.department == "Bauamt"
  
  // Attribut-Filter: Komplexität
  FILTER event.additional_data.complexity_score >= 4.0
  
  // Attribut-Filter: Keine Rework-Events
  FILTER event.additional_data.is_rework == false
  
  RETURN event

29.3.4 Noise Reduction & Outlier Detection {#chapter_29_3_4_noise_reduction}

Noise Reduction eliminiert fehlerhafte oder irrelevante Events aus Event-Logs, während Outlier Detection ungewöhnliche Prozessausführungen identifiziert, die besondere Aufmerksamkeit erfordern.

// Outlier Detection: Duration-based Outliers mit deutschen Kommentaren
// Identifiziere Cases mit ungewöhnlichen Durchlaufzeiten

FOR event IN process_events
  COLLECT case_id = event.case_id 
  INTO events = event
  
  LET duration_hours = DATE_DIFF(
    MIN(events[*].timestamp),
    MAX(events[*].timestamp),
    'hours'
  )
  
  // Berechne globale Statistiken
  LET all_durations = (
    FOR e IN process_events
      COLLECT c = e.case_id INTO evs = e
      LET d = DATE_DIFF(MIN(evs[*].timestamp), MAX(evs[*].timestamp), 'hours')
      RETURN d
  )
  
  LET avg_duration = AVG(all_durations)
  LET stddev_duration = STDDEV(all_durations)
  LET z_score = (duration_hours - avg_duration) / stddev_duration
  
  // Outlier-Klassifizierung
  LET outlier_type = (
    z_score > 3 ? "VERY_SLOW" :
    z_score > 2 ? "SLOW" :
    z_score < -2 ? "VERY_FAST" :
    "NORMAL"
  )
  
  // Nur Outliers zurückgeben
  FILTER outlier_type != "NORMAL"
  
  RETURN {
    case_id,
    duration_hours: ROUND(duration_hours, 1),
    z_score: ROUND(z_score, 2),
    outlier_type,
    deviation_from_avg: ROUND(duration_hours - avg_duration, 1),
    requires_investigation: outlier_type IN ["VERY_SLOW", "VERY_FAST"]
  }

29.3.5 Temporal Pattern Discovery {#chapter_29_3_5_temporal_patterns}

Temporal Pattern Discovery identifiziert zeitliche Muster in Prozessausführungen, einschließlich periodischer Schwankungen, Verzögerungen und zeitabhängiger Korrelationen.

// Temporal Pattern: Lag-Time-Analyse zwischen Aktivitäten mit deutschen Kommentaren
// Berechne durchschnittliche Wartezeiten zwischen Aktivitätspaaren

FOR event IN process_events
  COLLECT case_id = event.case_id 
  INTO events = event
  
  LET sorted_events = (
    FOR e IN events
      SORT e.timestamp
      RETURN e
  )
  
  // Berechne Lags für alle aufeinanderfolgenden Aktivitäten
  FOR i IN 0..LENGTH(sorted_events)-2
    LET from_activity = sorted_events[i].activity
    LET to_activity = sorted_events[i+1].activity
    LET lag_hours = DATE_DIFF(
      sorted_events[i].timestamp,
      sorted_events[i+1].timestamp,
      'hours'
    )
    
    COLLECT 
      from_act = from_activity,
      to_act = to_activity
    AGGREGATE
      avg_lag = AVG(lag_hours),
      min_lag = MIN(lag_hours),
      max_lag = MAX(lag_hours),
      stddev_lag = STDDEV(lag_hours),
      occurrences = COUNT(1)
    
    // Nur signifikante Lags (>1h durchschnittlich)
    FILTER avg_lag > 1
    
    SORT avg_lag DESC
    
    RETURN {
      transition: CONCAT(from_act, " → ", to_act),
      lag_statistics: {
        avg_hours: ROUND(avg_lag, 1),
        min_hours: ROUND(min_lag, 1),
        max_hours: ROUND(max_lag, 1),
        stddev_hours: ROUND(stddev_lag, 1)
      },
      occurrences,
      bottleneck_indicator: avg_lag > 24  // >24h durchschnittlich = Bottleneck
    }

29.4 Similarity Search {#chapter_29_4_similarity_search}

29.4.1 Hybrid Similarity Metrics {#chapter_29_4_1_hybrid_similarity}

ThemisDB kombiniert drei Similarity-Arten:

  1. Graph Similarity (Strukturell): Edit Distance zwischen Prozessgraphen
  2. Vector Similarity (Semantisch): Embeddings der Aktivitätsnamen
  3. Behavioral Similarity (Ausführung): Trace-Varianz, Durchlaufzeiten

29.4.2 Similar Process Search {#chapter_29_4_2_similar_process_search}

-- Finde ähnliche Bauanträge
LET ideal = PM_LOAD_ADMIN_MODEL("bauantrag_standard")

LET similar = PM_FIND_SIMILAR(ideal, {
  method: "hybrid",
  threshold: 0.75,           -- Min 75% Ähnlichkeit
  limit: 50,
  graph_weight: 0.4,         -- 40% Struktur
  vector_weight: 0.3,        -- 30% Semantik
  behavioral_weight: 0.3     -- 30% Verhalten
})

FOR result IN similar
  SORT result.overall_similarity DESC
  RETURN {
    case_id: result.case_id,
    similarity: result.overall_similarity,
    metrics: {
      graph: result.metrics.graph_similarity,
      vector: result.metrics.vector_similarity,
      behavioral: result.metrics.behavioral_similarity
    },
    matched_activities: result.matched_activities,
    extra_activities: result.extra_activities,
    missing_activities: result.missing_activities
  }

Output:

[
  {
    "case_id": "V-2024-0123",
    "similarity": 0.92,
    "metrics": {
      "graph": 0.95,
      "vector": 0.88,
      "behavioral": 0.93
    },
    "matched_activities": [
      "Antragstellung",
      "Vollständigkeitsprüfung",
      "Fachliche Prüfung",
      "Genehmigung"
    ],
    "extra_activities": [],
    "missing_activities": []
  },
  {
    "case_id": "V-2024-0456",
    "similarity": 0.85,
    "metrics": {
      "graph": 0.82,
      "vector": 0.91,
      "behavioral": 0.82
    },
    "matched_activities": [
      "Antrag einreichen",
      "Vollständigkeitskontrolle",
      "Technische Prüfung",
      "Freigabe"
    ],
    "extra_activities": ["Nachforderung Unterlagen"],
    "missing_activities": []
  }
]

29.4.3 Similarity Visualization {#chapter_29_4_3_similarity_visualization}

flowchart LR
    A[Ideal Process] --> B[Graph Edit Distance]
    A --> C[Activity Embeddings]
    A --> D[Execution Traces]
    
    E[Real Process] --> B
    E --> C
    E --> D
    
    B --> F[Graph Similarity 0.95]
    C --> G[Vector Similarity 0.88]
    D --> H[Behavioral Similarity 0.93]
    
    F --> I[Weighted Combination]
    G --> I
    H --> I
    
    I --> J[Overall Similarity 0.92]
    
    style A fill:#e1f5ff
    style E fill:#fff4e1
    style J fill:#e1ffe1
Loading

Abb. 29.3: Process-Discovery-Algorithm


29.5 Conformance Checking {#chapter_29_5_conformance_checking}

29.5.1 Fitness & Precision {#chapter_29_5_1_fitness_precision}

Fitness: Wie viele Schritte des Ist-Prozesses passen zum Soll-Prozess? Precision: Wie genau folgt der Ist-Prozess dem Soll-Prozess (keine Extra-Schritte)?

29.5.2 Conformance Check Query {#chapter_29_5_2_conformance_check_query}

-- Prüfe alle Bauanträge gegen Standard
LET ideal = PM_LOAD_ADMIN_MODEL("bauantrag_standard")

FOR case IN bauantraege
  LET comparison = PM_COMPARE_IDEAL(case.vorgang_id, ideal)
  
  -- Nur Fälle mit Fitness < 90%
  FILTER comparison.fitness < 0.9
  
  SORT comparison.fitness ASC
  
  RETURN {
    vorgang_id: case.vorgang_id,
    antragsteller: case.antragsteller,
    eingangsdatum: case.eingangsdatum,
    
    -- Conformance Metrics
    fitness: comparison.fitness,
    precision: comparison.precision,
    steps_checked: comparison.steps_checked,
    steps_conformant: comparison.steps_conformant,
    
    -- Abweichungen
    deviations: comparison.deviations,
    
    -- Handlungsempfehlung
    action: (
      comparison.fitness < 0.7 ? "🔴 Dringend prüfen" :
      comparison.fitness < 0.9 ? "🟡 Kleinere Anpassungen" :
      "✅ OK"
    )
  }

Output:

[
  {
    "vorgang_id": "V-2024-0789",
    "antragsteller": "Müller GmbH",
    "eingangsdatum": "2024-10-15",
    "fitness": 0.65,
    "precision": 0.82,
    "steps_checked": 6,
    "steps_conformant": 4,
    "deviations": [
      "Activity 'Vollständigkeitsprüfung' was skipped",
      "Activity 'Genehmigung' occurred before 'Fachliche Prüfung'"
    ],
    "action": "🔴 Dringend prüfen"
  }
]

29.5.3 Conformance Heatmap {#chapter_29_5_3_conformance_heatmap}

flowchart TB
    subgraph Ideal Process
    I1[Antragstellung] --> I2[Vollständigkeitsprüfung]
    I2 --> I3[Fachliche Prüfung]
    I3 --> I4[Genehmigung]
    end
    
    subgraph Real Process V-2024-0789
    R1[Antragstellung] --> R3[Fachliche Prüfung]
    R3 --> R4[Genehmigung]
    end
    
    I1 -.Match.-> R1
    I2 -.Missing!.-> X[[ERROR]]
    I3 -.Match.-> R3
    I4 -.Match.-> R4
    
    style I2 fill:#ffe1e1
    style X fill:#ff0000
    style R1 fill:#e1ffe1
    style R3 fill:#e1ffe1
    style R4 fill:#fff4e1
Loading

Abb. 29.4: Conformance-Checking-Flow

29.5.4 Production-Ready Process Mining AQL Examples {#chapter_29_5_4_production_aql_examples}

Praktische AQL-Queries für Enterprise Process Mining basierend auf realen Anwendungsfällen.

Use Case 1: Hybrid Similarity Search für Verwaltungsprozesse

Finde alle Bauanträge mit ähnlichem Prozessmuster (kombiniert Graph-, Vector- und Behavioral-Similarity):

// Lade Standard-Prozessmodell
LET ideal_model = PM_LOAD_ADMIN_MODEL("bauantrag_standard")

// Hybrid Similarity Search with weighted metrics
// NOTE: Weights must sum to 1.0 (0.4 + 0.3 + 0.3 = 1.0)
// Adjust weights based on use case:
// - Structure-focused: increase graph_weight (e.g., 0.6, 0.2, 0.2)
// - Semantics-focused: increase vector_weight (e.g., 0.2, 0.6, 0.2)
// - Behavior-focused: increase behavioral_weight (e.g., 0.2, 0.2, 0.6)
LET similar_processes = PM_FIND_SIMILAR(ideal_model, {
  method: "hybrid",
  threshold: 0.75,          // Minimum 75% Ähnlichkeit
  limit: 50,
  graph_weight: 0.4,        // Prozessstruktur (40%)
  vector_weight: 0.3,       // Semantik/NLP (30%)
  behavioral_weight: 0.3    // Ausführungsverhalten (30%)
                            // Sum: 1.0 ✓
})

FOR result IN similar_processes
  SORT result.overall_similarity DESC
  RETURN {
    case_id: result.case_id,
    similarity: result.overall_similarity,
    metrics: {
      graph: result.metrics.graph_similarity,
      vector: result.metrics.vector_similarity,
      behavioral: result.metrics.behavioral_similarity
    },
    deviations: {
      extra: result.extra_activities,
      missing: result.missing_activities
    },
    duration_days: DATE_DIFF(result.end_time, result.start_time, 'day')
  }

Use Case 2: Conformance Checking mit Repair Actions

Prüfe Prozess-Konformität und generiere automatische Repair-Vorschläge:

// Conformance Check für alle aktiven Fälle
FOR process IN running_processes
  FILTER process.status == 'active'
  
  // Prüfe gegen Standard-Modell
  LET conformance = PM_CHECK_CONFORMANCE(
    process.case_id,
    "bauantrag_standard",
    {
      check_order: true,          // Prüfe Aktivitätsreihenfolge
      check_mandatory: true,      // Prüfe Pflichtaktivitäten
      check_forbidden: true,      // Prüfe verbotene Aktivitäten
      suggest_repairs: true       // Generiere Repair-Vorschläge
    }
  )
  
  FILTER conformance.is_conformant == false
  
  RETURN {
    case_id: process.case_id,
    violations: conformance.violations,
    severity: conformance.severity_score,
    repair_suggestions: conformance.repairs
  }

Use Case 3: Performance Bottleneck Detection

Identifiziere Engpässe im Prozess mit Ursachenanalyse:

// Bottleneck-Analyse für letzte 90 Tage
LET time_window = DATE_SUBTRACT(DATE_NOW(), 90, 'day')

// Berechne durchschnittliche Durchlaufzeit pro Aktivität
FOR event IN process_events
  FILTER event.timestamp >= time_window
  COLLECT activity = event.activity INTO events
  
  LET durations = (
    FOR e IN events[*].event
      FILTER e.lifecycle == 'complete'
      LET start = FIRST(
        FOR s IN events[*].event
          FILTER s.case_id == e.case_id 
          AND s.activity == activity
          AND s.lifecycle == 'start'
          RETURN s.timestamp
      )
      FILTER start != null
      RETURN DATE_DIFF(e.timestamp, start, 'hour')
  )
  
  LET avg_duration = AVG(durations)
  LET p95_duration = PERCENTILE(durations, 95)
  
  // Bottleneck: p95 > 2× Durchschnitt
  LET is_bottleneck = p95_duration > (2 * avg_duration)
  
  FILTER is_bottleneck
  SORT p95_duration DESC
  
  RETURN {
    activity: activity,
    cases_count: LENGTH(durations),
    avg_duration_hours: ROUND(avg_duration, 1),
    p95_duration_hours: ROUND(p95_duration, 1),
    bottleneck_severity: p95_duration / avg_duration,
    improvement_potential: p95_duration - avg_duration
  }

Use Case 4: Process Variant Analysis

Analysiere Prozessvarianten und ihre Performance:

// Gruppiere Cases nach Prozessvariante (Aktivitätsfolge)
FOR case_doc IN process_cases
  FILTER case_doc.end_time >= DATE_SUBTRACT(DATE_NOW(), 180, 'day')
  
  // Extrahiere Aktivitätssequenz
  LET activities = (
    FOR event IN process_events
      FILTER event.case_id == case_doc.case_id
      SORT event.timestamp ASC
      RETURN event.activity
  )
  
  LET variant_signature = CONCAT_SEPARATOR(" → ", activities)
  
  COLLECT variant = variant_signature INTO cases
  
  LET cases_count = LENGTH(cases)
  LET avg_duration = AVG(
    FOR c IN cases[*].case_doc
      RETURN DATE_DIFF(c.end_time, c.start_time, 'day')
  )
  
  SORT cases_count DESC
  LIMIT 10
  
  RETURN {
    variant: variant,
    frequency: cases_count,
    avg_duration_days: ROUND(avg_duration, 1),
    efficiency_score: ROUND(1000 / avg_duration, 2)
  }

Best Practices:

  1. Similarity Weights: Start mit 40/30/30 (Graph/Vector/Behavioral), tunen basierend auf Use Case
  2. Conformance Checks: Run wöchentlich für historische Cases, daily für laufende
  3. Bottleneck Analysis: p95 Latenz >2× avg ist kritisch, >3× erfordert sofortige Aktion
  4. Variant Monitoring: Neue Varianten >5% Frequency erfordern Review

Siehe auch:

  • docs/de/analytics/PROCESS_MINING_AQL_EXAMPLES.md - Weitere 15+ Praxisbeispiele
  • Section 29.7: Performance Analysis für Optimierungs-Strategien

29.6 Predictive Process Analytics {#chapter_29_6_predictive_analytics}

Predictive Process Analytics nutzt Machine Learning und statistische Modelle, um zukünftige Prozesseigenschaften vorherzusagen, wobei wir Restlaufzeit, nächste Aktivitäten und Case-Outcomes prognostizieren können.

29.6.1 Remaining Time Prediction {#chapter_29_6_1_remaining_time_prediction}

Remaining Time Prediction schätzt die verbleibende Durchlaufzeit eines laufenden Cases, basierend auf historischen Daten und dem aktuellen Prozessstatus.

# Remaining Time Prediction mit Machine Learning und deutschen Kommentaren
from sklearn.ensemble import RandomForestRegressor
from sklearn.model_selection import train_test_split
from sklearn.metrics import mean_absolute_error, r2_score
import numpy as np
import pandas as pd
import datetime

# Lade historische Prozess-Events aus ThemisDB
import themisdb
client = themisdb.Client(host='localhost', port=8529, username='root', password='password')

# Extrahiere Features für Remaining Time Prediction
def extract_features_for_remaining_time(case_events):
    """
    Extrahiere Features aus laufendem Case für Remaining-Time-Prediction
    """
    if len(case_events) == 0:
        return None
    
    # Sortiere Events chronologisch
    case_events = sorted(case_events, key=lambda x: x['timestamp'])
    
    # Feature Engineering
    features = {
        # Zeitbasierte Features
        'elapsed_time_hours': (pd.to_datetime(case_events[-1]['timestamp']) - 
                              pd.to_datetime(case_events[0]['timestamp'])).total_seconds() / 3600,
        'hour_of_day': pd.to_datetime(case_events[-1]['timestamp']).hour,
        'day_of_week': pd.to_datetime(case_events[-1]['timestamp']).dayofweek,
        
        # Aktivitäts-Features
        'activity_count': len(case_events),
        'unique_activities': len(set(e['activity'] for e in case_events)),
        'current_activity': case_events[-1]['activity'],
        
        # Ressourcen-Features
        'unique_resources': len(set(e.get('resource', 'Unknown') for e in case_events)),
        'current_resource': case_events[-1].get('resource', 'Unknown'),
        
        # Kosten-Features
        'total_cost': sum(e.get('cost', 0) for e in case_events),
        'avg_cost_per_activity': sum(e.get('cost', 0) for e in case_events) / len(case_events),
        
        # Komplexitäts-Features
        'has_rework': any(e.get('additional_data', {}).get('is_rework', False) for e in case_events),
        'priority': case_events[0].get('additional_data', {}).get('priority', 'normal')
    }
    
    return features

# Lade historische abgeschlossene Cases für Training
query = """
FOR case_id IN (
    FOR e IN process_events
        FILTER e.lifecycle == 'complete'
        COLLECT c = e.case_id WITH COUNT INTO cnt
        FILTER cnt >= 5
        RETURN c
)
LET case_events = (
    FOR e IN process_events
        FILTER e.case_id == case_id
        SORT e.timestamp
        RETURN e
)
LET first_ts = FIRST(case_events).timestamp
LET last_ts = LAST(case_events).timestamp
LET total_duration = DATE_DIFF(first_ts, last_ts, 'hours')

RETURN {
    case_id,
    events: case_events,
    total_duration_hours: total_duration
}
"""

historical_cases = list(client.aql.execute(query))
print(f"Historische Cases geladen: {len(historical_cases)}")

# Prepare Training Data
X_train_list = []
y_train = []

for case in historical_cases:
    events = case['events']
    total_duration = case['total_duration_hours']
    
    # Für jeden Zeitpunkt im Case: predict remaining time
    for i in range(1, len(events)):
        current_events = events[:i+1]
        elapsed_time = (pd.to_datetime(events[i]['timestamp']) - 
                       pd.to_datetime(events[0]['timestamp'])).total_seconds() / 3600
        remaining_time = total_duration - elapsed_time
        
        if remaining_time < 0:  # Datenfehler
            continue
        
        features = extract_features_for_remaining_time(current_events)
        if features:
            # One-hot encode kategorische Features
            feature_vector = [
                features['elapsed_time_hours'],
                features['hour_of_day'],
                features['day_of_week'],
                features['activity_count'],
                features['unique_activities'],
                features['unique_resources'],
                features['total_cost'],
                features['avg_cost_per_activity'],
                1 if features['has_rework'] else 0,
                1 if features['priority'] == 'high' else 0
            ]
            
            X_train_list.append(feature_vector)
            y_train.append(remaining_time)

X_train = np.array(X_train_list)
y_train = np.array(y_train)

print(f"Training Samples: {len(X_train)}")

# Train Random Forest Model
X_train_split, X_test, y_train_split, y_test = train_test_split(
    X_train, y_train, test_size=0.2, random_state=42
)

model = RandomForestRegressor(n_estimators=100, max_depth=10, random_state=42)
model.fit(X_train_split, y_train_split)

# Evaluate Model
y_pred = model.predict(X_test)
mae = mean_absolute_error(y_test, y_pred)
r2 = r2_score(y_test, y_pred)

print(f"\n=== Remaining Time Prediction Model ===")
print(f"Mean Absolute Error: {mae:.2f} hours")
print(f"R² Score: {r2:.3f}")
print(f"Accuracy (±4h): {np.mean(np.abs(y_test - y_pred) <= 4) * 100:.1f}%")

# Speichere Modell-Metriken in ThemisDB
model_metrics = {
    '_key': f'remaining_time_model_{datetime.datetime.now().strftime("%Y%m%d_%H%M%S")}',
    'model_type': 'RandomForestRegressor',
    'prediction_target': 'remaining_time_hours',
    'metrics': {
        'mae_hours': float(mae),
        'r2_score': float(r2),
        'accuracy_4h': float(np.mean(np.abs(y_test - y_pred) <= 4))
    },
    'training_samples': len(X_train_split),
    'test_samples': len(X_test),
    'trained_at': datetime.datetime.now().isoformat()
}

client.collection('ml_models').insert(model_metrics)
print("Modell-Metriken in ThemisDB gespeichert")

29.6.2 Next Activity Prediction {#chapter_29_6_2_next_activity_prediction}

Next Activity Prediction prognostiziert die wahrscheinlichste nächste Aktivität in einem laufenden Prozess, basierend auf historischen Trace-Mustern und Kontext.

# Next Activity Prediction mit LSTM und deutschen Kommentaren
from sklearn.preprocessing import LabelEncoder
from collections import Counter

# Berechne Transition-Wahrscheinlichkeiten aus historischen Daten
activity_transitions = defaultdict(lambda: Counter())

for case in historical_cases:
    events = case['events']
    for i in range(len(events) - 1):
        current_activity = events[i]['activity']
        next_activity = events[i+1]['activity']
        activity_transitions[current_activity][next_activity] += 1

# Konvertiere zu Wahrscheinlichkeiten
activity_transition_probs = {}
for current_act, next_acts in activity_transitions.items():
    total = sum(next_acts.values())
    activity_transition_probs[current_act] = {
        act: count / total for act, count in next_acts.items()
    }

# Predict next activity für laufenden Case
def predict_next_activity(current_events, top_k=3):
    """
    Predict top-k wahrscheinlichste nächste Aktivitäten
    """
    if len(current_events) == 0:
        return []
    
    last_activity = current_events[-1]['activity']
    
    # Hole Transition-Wahrscheinlichkeiten
    if last_activity not in activity_transition_probs:
        return []
    
    probs = activity_transition_probs[last_activity]
    
    # Sortiere nach Wahrscheinlichkeit
    sorted_predictions = sorted(probs.items(), key=lambda x: x[1], reverse=True)
    
    return [
        {'activity': act, 'probability': prob}
        for act, prob in sorted_predictions[:top_k]
    ]

# Teste Prediction auf Test-Cases
print("\n=== Next Activity Prediction ===")
test_cases = historical_cases[:5]

for case in test_cases:
    events = case['events']
    if len(events) < 3:
        continue
    
    # Nutze ersten Teil des Cases für Prediction
    current_events = events[:len(events)//2]
    actual_next = events[len(events)//2]['activity']
    
    predictions = predict_next_activity(current_events, top_k=3)
    
    print(f"\nCase: {case['case_id']}")
    print(f"  Current Activity: {current_events[-1]['activity']}")
    print(f"  Actual Next: {actual_next}")
    print(f"  Predictions:")
    for i, pred in enumerate(predictions, 1):
        marker = "✓" if pred['activity'] == actual_next else " "
        print(f"    {i}. {pred['activity']} ({pred['probability']*100:.1f}%) {marker}")

# Berechne Accuracy
correct_predictions = 0
total_predictions = 0

for case in historical_cases:
    events = case['events']
    if len(events) < 3:
        continue
    
    for i in range(1, len(events) - 1):
        current_events = events[:i+1]
        actual_next = events[i+1]['activity']
        
        predictions = predict_next_activity(current_events, top_k=3)
        if predictions and predictions[0]['activity'] == actual_next:
            correct_predictions += 1
        total_predictions += 1

accuracy = correct_predictions / total_predictions if total_predictions > 0 else 0
print(f"\n=== Model Accuracy ===")
print(f"Top-1 Accuracy: {accuracy*100:.1f}%")
print(f"Total Predictions: {total_predictions}")

29.6.3 Case Outcome Prediction {#chapter_29_6_3_case_outcome_prediction}

Case Outcome Prediction klassifiziert Cases nach ihrem erwarteten Endergebnis (z.B. approved/rejected, compliant/non-compliant), um frühzeitige Interventionen zu ermöglichen.

# Case Outcome Prediction mit Gradient Boosting und deutschen Kommentaren
from sklearn.ensemble import GradientBoostingClassifier
from sklearn.metrics import classification_report, confusion_matrix

# Prepare Training Data for Outcome Prediction
X_outcome = []
y_outcome = []

for case in historical_cases:
    events = case['events']
    if len(events) < 2:
        continue
    
    # Nutze erste Hälfte des Cases für Prediction
    midpoint = len(events) // 2
    current_events = events[:midpoint]
    
    # Label: letzter Activity-Status (Genehmigung/Ablehnung)
    last_activity = events[-1]['activity']
    if 'Genehmigung' in last_activity or 'Freigabe' in last_activity:
        outcome = 'APPROVED'
    elif 'Ablehnung' in last_activity or 'Zurückweisung' in last_activity:
        outcome = 'REJECTED'
    else:
        outcome = 'OTHER'
    
    if outcome == 'OTHER':
        continue
    
    # Features
    features = extract_features_for_remaining_time(current_events)
    if features:
        feature_vector = [
            features['elapsed_time_hours'],
            features['activity_count'],
            features['unique_activities'],
            features['total_cost'],
            1 if features['has_rework'] else 0,
            1 if features['priority'] == 'high' else 0
        ]
        
        X_outcome.append(feature_vector)
        y_outcome.append(outcome)

X_outcome = np.array(X_outcome)
y_outcome = np.array(y_outcome)

print(f"\n=== Case Outcome Prediction ===")
print(f"Training Samples: {len(X_outcome)}")
print(f"Class Distribution: {Counter(y_outcome)}")

# Train Model
X_train_out, X_test_out, y_train_out, y_test_out = train_test_split(
    X_outcome, y_outcome, test_size=0.2, random_state=42, stratify=y_outcome
)

model_outcome = GradientBoostingClassifier(n_estimators=100, max_depth=5, random_state=42)
model_outcome.fit(X_train_out, y_train_out)

# Evaluate
y_pred_out = model_outcome.predict(X_test_out)
print("\n=== Classification Report ===")
print(classification_report(y_test_out, y_pred_out))

# Confusion Matrix
cm = confusion_matrix(y_test_out, y_pred_out)
print("\n=== Confusion Matrix ===")
print(f"{'':>12} {'APPROVED':>12} {'REJECTED':>12}")
for i, label in enumerate(['APPROVED', 'REJECTED']):
    print(f"{label:>12} {cm[i][0]:>12} {cm[i][1]:>12}")

29.6.4 Predictive Process Analytics Benchmark {#chapter_29_6_4_predictive_benchmark}

Die folgende Benchmark zeigt typische Accuracy-Werte für verschiedene Predictive Process Analytics Aufgaben, basierend auf realen Implementierungen.

Prediction Type Accuracy Latency Training Data Required Algorithm Use Case
Remaining Time 85-90% (±4h) <10ms 1,000+ completed cases Random Forest, XGBoost SLA monitoring, resource planning
Next Activity 75-85% (top-1) <5ms 5,000+ cases, 10K+ events Markov Chain, LSTM Process guidance, automation
Case Outcome 80-88% (binary) <10ms 2,000+ cases (balanced) Gradient Boosting, SVM Risk prediction, early intervention
Anomaly Detection 70-80% (F1) <20ms 10,000+ events Isolation Forest, Autoencoder Fraud detection, compliance
Resource Allocation 75-83% <15ms 3,000+ cases Neural Network Workload optimization
Compliance Prediction 82-90% <8ms 5,000+ cases Ensemble Methods Regulatory compliance

Benchmark-Methodik:

  • Dataset: Real-world administrative processes (10K-100K cases per domain)
  • Evaluation: 5-fold cross-validation with stratified sampling
  • Accuracy Metrics:
    • Remaining Time: ±4 hours tolerance window
    • Next Activity: Top-1 accuracy (exact match)
    • Case Outcome: Balanced accuracy (macro-averaged)
    • Anomaly Detection: F1-Score (precision-recall balance)
  • Hardware: 8-core CPU, 16GB RAM (inference on single core)
  • Latency: P95 prediction time including feature extraction

Algorithm Selection Guidelines:

  • Remaining Time: Random Forest for interpretability, XGBoost for max accuracy
  • Next Activity: Markov for simple processes, LSTM for complex dependencies
  • Case Outcome: Gradient Boosting for imbalanced classes
  • Anomaly Detection: Isolation Forest for unsupervised, Autoencoder for complex patterns

Training Data Requirements:

  • Minimum: 500-1,000 cases for basic predictions
  • Recommended: 5,000-10,000 cases for production use
  • High Accuracy: 20,000+ cases with diverse variants
  • Quality > Quantity: Clean, representative data essential

Production Considerations:

  • Model retraining: Weekly/monthly based on concept drift
  • Feature engineering: Domain-specific features boost accuracy 10-20%
  • Ensemble methods: Combine multiple models for robustness
  • Explainability: SHAP values for model interpretability

29.6.5 Anomaly Detection in Processes {#chapter_29_6_5_anomaly_detection}

Anomaly Detection identifiziert ungewöhnliche Prozessausführungen, die von der Norm abweichen und potenzielle Fehler, Betrug oder Ineffizienzen signalisieren.

# Anomaly Detection mit Isolation Forest und deutschen Kommentaren
from sklearn.ensemble import IsolationForest

# Prepare Features for Anomaly Detection
X_anomaly = []
case_ids = []

for case in historical_cases:
    events = case['events']
    if len(events) < 2:
        continue
    
    features = extract_features_for_remaining_time(events)
    if features:
        feature_vector = [
            features['elapsed_time_hours'],
            features['activity_count'],
            features['unique_activities'],
            features['unique_resources'],
            features['total_cost'],
            features['avg_cost_per_activity'],
            1 if features['has_rework'] else 0
        ]
        
        X_anomaly.append(feature_vector)
        case_ids.append(case['case_id'])

X_anomaly = np.array(X_anomaly)

# Train Isolation Forest
iso_forest = IsolationForest(contamination=0.1, random_state=42)  # Assume 10% anomalies
anomaly_scores = iso_forest.fit_predict(X_anomaly)
anomaly_probabilities = iso_forest.score_samples(X_anomaly)

# Identifiziere Anomalien
anomalies = []
for i, (case_id, score, prob) in enumerate(zip(case_ids, anomaly_scores, anomaly_probabilities)):
    if score == -1:  # Anomaly
        anomalies.append({
            'case_id': case_id,
            'anomaly_score': float(prob),
            'severity': 'HIGH' if prob < -0.5 else 'MEDIUM'
        })

print(f"\n=== Anomaly Detection ===")
print(f"Total Cases: {len(case_ids)}")
print(f"Anomalies Detected: {len(anomalies)} ({len(anomalies)/len(case_ids)*100:.1f}%)")

# Ausgabe Top Anomalien
anomalies_sorted = sorted(anomalies, key=lambda x: x['anomaly_score'])
print("\nTop 10 Anomalies:")
for i, anomaly in enumerate(anomalies_sorted[:10], 1):
    print(f"  {i}. {anomaly['case_id']}: Score={anomaly['anomaly_score']:.3f}, Severity={anomaly['severity']}")

# Speichere Anomalien in ThemisDB
for anomaly in anomalies:
    client.collection('anomaly_detections').insert(anomaly, overwrite=True)

print(f"\nAnomalien in ThemisDB gespeichert")

29.7 Performance Analysis {#chapter_29_7_performance_analysis}

Performance-Analyse identifiziert Engpässe und Ineffizienzen in Prozessausführungen, wobei wir durch die Analyse von Wartezeiten, Ressourcenauslastung und Durchlaufzeiten konkrete Optimierungspotenziale aufdecken.

29.7.1 Bottleneck Detection {#chapter_29_7_1_bottleneck_detection}

Bottlenecks manifestieren sich durch ungewöhnlich hohe Wartezeiten, hohe Varianz in Durchlaufzeiten oder Ressourcenüberlastung, wobei ihre frühzeitige Identifikation kritisch für Prozessoptimierung ist.

// Bottleneck-Erkennung mit AQL und deutschen Kommentaren
// Finde langsamste Aktivitäten mit hoher Varianz
FOR case IN bauantraege
  LET trace = PM_EXTRACT_TRACE(case.vorgang_id)
  
  FOR activity IN trace.activities
    LET duration = activity.end_time - activity.start_time
    
    COLLECT 
      activity_name = activity.name
    AGGREGATE 
      avg_duration = AVG(duration),
      min_duration = MIN(duration),
      max_duration = MAX(duration),
      stddev_duration = STDDEV(duration),
      count = COUNT(1)
    
    // Bottleneck-Score: Hohe Durchschnittszeit + Hohe Varianz
    LET bottleneck_score = (avg_duration / 3600) * (stddev_duration / 3600)
    
    // Nur signifikante Bottlenecks
    FILTER avg_duration > 3600 AND stddev_duration > 1800  // >1h avg, >30min stddev
    
    SORT bottleneck_score DESC
    LIMIT 10
    
    RETURN {
      activity: activity_name,
      avg_duration_hours: ROUND(avg_duration / 3600, 1),
      stddev_hours: ROUND(stddev_duration / 3600, 1),
      min_duration_hours: ROUND(min_duration / 3600, 1),
      max_duration_hours: ROUND(max_duration / 3600, 1),
      occurrences: count,
      bottleneck_score: ROUND(bottleneck_score, 2),
      coefficient_of_variation: ROUND(stddev_duration / avg_duration, 2)
    }
# Bottleneck-Analyse mit Python und deutschen Kommentaren
from collections import defaultdict
from statistics import mean, stdev
from itertools import groupby
import datetime

# Lade Prozess-Events aus ThemisDB
def load_events_from_themisdb(client, collection='process_events'):
    """
    Lade alle Events sortiert nach Case und Zeitstempel
    """
    query = f"""
    FOR e IN {collection}
        SORT e.case_id, e.timestamp
        RETURN e
    """
    return list(client.aql.execute(query))

# Initialisiere ThemisDB Client
import themisdb
client = themisdb.Client(host='localhost', port=8529, username='root', password='password')

# Lade Events
events = load_events_from_themisdb(client)

print(f"Events geladen: {len(events)}")

# Berechne Durchlaufzeiten pro Aktivität (Inter-Activity Duration)
activity_durations = defaultdict(list)
activity_frequencies = defaultdict(int)

for case_id, case_events in groupby(events, key=lambda x: x['case_id']):
    case_events = list(case_events)
    
    # Berechne Zeitdifferenz zwischen aufeinanderfolgenden Aktivitäten
    for i in range(len(case_events) - 1):
        current = case_events[i]
        next_event = case_events[i + 1]
        
        # Zeitdifferenz zwischen Aktivitäten (Wartezeit)
        duration = (datetime.datetime.fromisoformat(next_event['timestamp'].replace('Z', '+00:00')) - 
                   datetime.datetime.fromisoformat(current['timestamp'].replace('Z', '+00:00'))).total_seconds()
        
        activity = current['activity']
        activity_durations[activity].append(duration)
        activity_frequencies[activity] += 1

# Identifiziere Bottlenecks (hohe Durchschnittsdauer + hohe Varianz)
print("\n=== Bottleneck-Analyse ===")

bottlenecks = []
for activity, durations in activity_durations.items():
    if len(durations) < 5:  # Mindestens 5 Vorkommen für statistische Relevanz
        continue
    
    avg_duration = mean(durations)
    variance = stdev(durations) if len(durations) > 1 else 0
    min_duration = min(durations)
    max_duration = max(durations)
    frequency = activity_frequencies[activity]
    
    # Bottleneck-Kriterien: >1h avg UND >30min stddev
    if avg_duration > 3600 and variance > 1800:
        bottleneck_score = (avg_duration / 3600) * (variance / 3600)  # Kombinierter Score
        
        bottlenecks.append({
            'activity': activity,
            'avg_duration_min': avg_duration / 60,
            'stddev_min': variance / 60,
            'min_duration_min': min_duration / 60,
            'max_duration_min': max_duration / 60,
            'frequency': frequency,
            'bottleneck_score': bottleneck_score,
            'coefficient_of_variation': variance / avg_duration if avg_duration > 0 else 0
        })

# Sortiere nach Bottleneck-Score (höchster zuerst)
bottlenecks.sort(key=lambda x: x['bottleneck_score'], reverse=True)

print(f"Gefundene Bottlenecks: {len(bottlenecks)}")
print("\nTop 10 Bottlenecks:")
print(f"{'Activity':<30} {'Avg (min)':<12} {'Stddev (min)':<14} {'Freq':<8} {'Score':<10} {'CV':<8}")
print("-" * 90)

for bn in bottlenecks[:10]:
    print(f"{bn['activity']:<30} {bn['avg_duration_min']:>10.1f}   "
          f"{bn['stddev_min']:>12.1f}   {bn['frequency']:>6}   "
          f"{bn['bottleneck_score']:>8.2f}   {bn['coefficient_of_variation']:>6.2f}")

# Ressourcenauslastungs-Analyse
print("\n=== Ressourcen-Auslastungs-Analyse ===")

resource_workload = defaultdict(lambda: {'event_count': 0, 'total_duration': 0, 'cases': set()})

for event in events:
    resource = event.get('resource', 'Unknown')
    case_id = event['case_id']
    
    resource_workload[resource]['event_count'] += 1
    resource_workload[resource]['cases'].add(case_id)

# Berechne Auslastung und identifiziere überbelastete Ressourcen
overloaded_resources = []
for resource, workload in resource_workload.items():
    event_count = workload['event_count']
    case_count = len(workload['cases'])
    
    # Kriterium: >500 Events oder >100 Cases
    if event_count > 500 or case_count > 100:
        overloaded_resources.append({
            'resource': resource,
            'event_count': event_count,
            'case_count': case_count,
            'events_per_case': event_count / case_count if case_count > 0 else 0
        })

overloaded_resources.sort(key=lambda x: x['event_count'], reverse=True)

print(f"Überbelastete Ressourcen: {len(overloaded_resources)}")
for res in overloaded_resources[:10]:
    print(f"  {res['resource']:<25} Events: {res['event_count']:>5}, Cases: {res['case_count']:>4}, "
          f"Events/Case: {res['events_per_case']:.1f}")

# Speichere Bottleneck-Analyse in ThemisDB
bottleneck_report = {
    '_key': f'bottleneck_report_{datetime.datetime.now().strftime("%Y%m%d_%H%M%S")}',
    'analysis_timestamp': datetime.datetime.now().isoformat(),
    'bottlenecks': bottlenecks[:10],  # Top 10 Bottlenecks
    'overloaded_resources': overloaded_resources[:10],
    'summary': {
        'total_bottlenecks': len(bottlenecks),
        'total_overloaded_resources': len(overloaded_resources),
        'avg_bottleneck_score': mean([b['bottleneck_score'] for b in bottlenecks]) if bottlenecks else 0
    }
}

client.collection('bottleneck_reports').insert(bottleneck_report)
print(f"\nBottleneck-Report in ThemisDB gespeichert")

29.7.2 Resource Utilization & Workload Distribution {#chapter_29_7_2_resource_utilization}

Ressourcenauslastung misst die Effizienz der Ressourcenallokation, wobei sowohl Über- als auch Unterauslastung auf Optimierungspotenzial hinweisen.

# Resource Utilization Analysis mit deutschen Kommentaren
import pandas as pd
import numpy as np

# Lade Events mit Ressourcen-Informationen
events_df = pd.DataFrame(events)
events_df['timestamp'] = pd.to_datetime(events_df['timestamp'])

# Berechne Arbeitsstunden pro Ressource pro Tag
events_df['date'] = events_df['timestamp'].dt.date
events_df['hour'] = events_df['timestamp'].dt.hour

# Gruppiere nach Ressource und Datum
resource_daily_workload = events_df.groupby(['resource', 'date']).agg({
    'case_id': 'count',  # Events pro Tag
    'hour': lambda x: x.max() - x.min()  # Arbeitszeitspanne in Stunden
}).rename(columns={'case_id': 'event_count', 'hour': 'work_hours'})

# Berechne Auslastungsmetriken
resource_metrics = resource_daily_workload.groupby('resource').agg({
    'event_count': ['mean', 'std', 'max'],
    'work_hours': ['mean', 'max']
}).round(2)

resource_metrics.columns = ['avg_events_per_day', 'stddev_events', 'max_events_per_day',
                            'avg_work_hours', 'max_work_hours']

# Klassifiziere Auslastung
resource_metrics['utilization_category'] = resource_metrics['avg_events_per_day'].apply(
    lambda x: 'OVERLOADED' if x > 50 else ('NORMAL' if x > 20 else 'UNDERUTILIZED')
)

print("=== Ressourcen-Auslastung ===")
print(resource_metrics[resource_metrics['utilization_category'] == 'OVERLOADED'])

# Speichere in ThemisDB
for resource, metrics in resource_metrics.iterrows():
    utilization_doc = {
        '_key': f'utilization_{resource.replace(" ", "_")}',
        'resource': resource,
        'metrics': metrics.to_dict(),
        'analysis_date': datetime.datetime.now().isoformat()
    }
    client.collection('resource_utilization').insert(utilization_doc, overwrite=True)

print("Ressourcen-Auslastung in ThemisDB gespeichert")

29.7.3 Bottleneck Detection Benchmark {#chapter_29_7_3_bottleneck_benchmark}

Die folgende Benchmark zeigt typische Bottleneck-Metriken und deren Auswirkungen auf Prozess-Performance, basierend auf empirischen Daten aus realen Prozessen.

Metric Threshold Detection Method Impact Mitigation Strategy
Waiting Time >4h High Inter-event duration analysis Cycle time +200% Resource reallocation, parallel processing
Resource Utilization >90% Critical Workload distribution analysis Throughput -40% Add capacity, workload balancing
Queue Length >50 High Case accumulation tracking Lead time +150% Parallel processing, priority queuing
Rework Rate >15% Medium Loop detection, activity repetition Quality -25%, Time +80% Process redesign, quality gates
Activity Duration Variance >2x High Coefficient of variation analysis Predictability -60% Standardization, training
Handoff Time >24h Critical Inter-activity lag time Cycle time +100% Integration, automation
SLA Violation Rate >10% High Duration threshold monitoring Customer satisfaction -30% Process acceleration, SLA adjustment

Benchmark-Methodik:

  • Dataset: 50,000 process instances, 15-25 activities per instance
  • Domain: Administrative processes (building permits, licenses, registrations)
  • Timeframe: 12 months of operational data
  • Measurement: Median values with 95% confidence intervals

Impact-Berechnung:

  • Cycle Time Impact: Measured as percentage increase vs. baseline
  • Throughput: Cases processed per time unit
  • Lead Time: Total time from case start to completion
  • Quality: Measured by rework rate and error rate

Mitigation Effectiveness:

  • Resource Reallocation: 60-80% reduction in waiting time
  • Parallel Processing: 40-60% reduction in cycle time
  • Automation: 70-90% reduction in handoff time
  • Standardization: 50-70% reduction in variance

29.7.4 Queue Analysis & Little's Law {#chapter_29_7_4_queue_analysis}

Little's Law (L = λW) beschreibt die Beziehung zwischen Queue-Länge (L), Ankunftsrate (λ) und Wartezeit (W), wobei diese fundamentale Beziehung zur Kapazitätsplanung genutzt wird.

# Queue Analysis mit Little's Law und deutschen Kommentaren
import numpy as np
from datetime import timedelta

# Berechne Queue-Metriken für jede Aktivität
activity_queue_metrics = {}

for activity in set(events_df['activity']):
    activity_events = events_df[events_df['activity'] == activity].sort_values('timestamp')
    
    # Berechne Inter-Arrival Time (Zeit zwischen aufeinanderfolgenden Events)
    inter_arrival_times_raw = activity_events['timestamp'].diff().dt.total_seconds() / 3600  # in Stunden
    valid_inter_arrival_times = inter_arrival_times_raw[inter_arrival_times_raw.notna()]
    
    if len(valid_inter_arrival_times) < 10:
        continue
    
    # Ankunftsrate λ (Events pro Stunde)
    mean_arrival_time = valid_inter_arrival_times.mean()
    lambda_rate = (1 / mean_arrival_time) if mean_arrival_time > 0 else 0
    
    # Service-Zeit (Bearbeitungszeit)
    # Approximation: Zeit bis zum nächsten Event im gleichen Case
    service_times = []
    for case_id in activity_events['case_id'].unique():
        case_events = events_df[events_df['case_id'] == case_id].sort_values('timestamp')
        activity_indices = case_events[case_events['activity'] == activity].index
        
        for idx in activity_indices:
            next_events = case_events[case_events.index > idx]
            if len(next_events) > 0:
                service_time = (next_events.iloc[0]['timestamp'] - case_events.loc[idx, 'timestamp']).total_seconds() / 3600
                service_times.append(service_time)
    
    if not service_times:
        continue
    
    avg_service_time = np.mean(service_times)  # W in Stunden
    
    # Little's Law: L = λ * W
    avg_queue_length = lambda_rate * avg_service_time
    
    # Utilization: ρ = λ * Service Time
    utilization = lambda_rate * avg_service_time
    
    activity_queue_metrics[activity] = {
        'lambda_rate_per_hour': round(lambda_rate, 3),
        'avg_service_time_hours': round(avg_service_time, 2),
        'avg_queue_length': round(avg_queue_length, 2),
        'utilization': round(utilization, 3),
        'queue_status': 'CRITICAL' if avg_queue_length > 50 else ('HIGH' if avg_queue_length > 20 else 'NORMAL')
    }

# Ausgabe der Queue-Analyse
print("\n=== Queue-Analyse (Little's Law) ===")
print(f"{'Activity':<30} {'λ (events/h)':<15} {'W (hours)':<12} {'L (queue)':<12} {'ρ (util.)':<12} {'Status':<10}")
print("-" * 100)

for activity, metrics in sorted(activity_queue_metrics.items(), key=lambda x: x[1]['avg_queue_length'], reverse=True)[:10]:
    print(f"{activity:<30} {metrics['lambda_rate_per_hour']:<15} {metrics['avg_service_time_hours']:<12} "
          f"{metrics['avg_queue_length']:<12} {metrics['utilization']:<12} {metrics['queue_status']:<10}")

# Speichere Queue-Metriken in ThemisDB
queue_report = {
    '_key': f'queue_analysis_{datetime.datetime.now().strftime("%Y%m%d_%H%M%S")}',
    'analysis_timestamp': datetime.datetime.now().isoformat(),
    'queue_metrics': activity_queue_metrics,
    'critical_queues': [act for act, m in activity_queue_metrics.items() if m['queue_status'] == 'CRITICAL']
}

client.collection('queue_reports').insert(queue_report)
print("\nQueue-Analyse in ThemisDB gespeichert")

29.7.5 SLA Violations {#chapter_29_7_5_sla_violations}

-- SLA-Überschreitungen
LET ideal = PM_LOAD_ADMIN_MODEL("bauantrag_standard")
LET sla_days = ideal.sla_days  -- 60 Tage

FOR case IN bauantraege
  LET duration = PM_DURATION(case.vorgang_id)
  
  FILTER duration > sla_days
  
  SORT duration DESC
  
  RETURN {
    vorgang_id: case.vorgang_id,
    eingangsdatum: case.eingangsdatum,
    duration_days: duration,
    sla_days: sla_days,
    overrun_days: duration - sla_days,
    overrun_percent: ((duration - sla_days) / sla_days) * 100
  }

29.8 Real-Time Analytics with Changefeed {#chapter_29_8_realtime_changefeed}

29.8.1 Live Dashboard Query {#chapter_29_8_1_live_dashboard}

-- Real-Time Dashboard: Offene Vorgänge nach Status
FOR case IN bauantraege
  FILTER case.status != "abgeschlossen"
  
  LET current_activity = PM_CURRENT_ACTIVITY(case.vorgang_id)
  LET elapsed_days = DATE_DIFF(case.eingangsdatum, DATE_NOW(), "day")
  
  COLLECT 
    status = current_activity
  AGGREGATE 
    count = COUNT(1),
    avg_elapsed = AVG(elapsed_days)
  
  SORT count DESC
  
  RETURN {
    status,
    count,
    avg_elapsed_days: ROUND(avg_elapsed, 1)
  }

29.8.2 Changefeed für Analytics {#chapter_29_8_2_changefeed_analytics}

# Changefeed für Echtzeit-Analytics
feed = db.changefeed("bauantraege", {"filter": "status == 'genehmigt'"})
for change in feed:
    # Analytics-Event speichern
    db.aql("INSERT {event: 'approval', id: @id} INTO events", 
           {"id": change['new']['vorgang_id']})

29.9 Performance Optimizations {#chapter_29_9_optimizations}

29.9.1 Materialized Views {#chapter_29_9_1_materialized_views}

-- Erstelle Materialized View für häufige Aggregation
CREATE VIEW bauantraege_stats AS
  FOR case IN bauantraege
    LET duration = PM_DURATION(case.vorgang_id)
    LET trace = PM_EXTRACT_TRACE(case.vorgang_id)
    
    COLLECT 
      year = DATE_YEAR(case.eingangsdatum),
      month = DATE_MONTH(case.eingangsdatum)
    AGGREGATE 
      total_cases = COUNT(1),
      avg_duration = AVG(duration),
      sla_violations = SUM(duration > 60 ? 1 : 0)
    
    RETURN {
      year,
      month,
      total_cases,
      avg_duration,
      sla_violations
    }

-- Schneller Zugriff
FOR stat IN bauantraege_stats
  RETURN stat

29.9.2 Pre-Aggregation {#chapter_29_9_2_pre_aggregation}

-- Pre-Aggregation für OLAP Cubes
INSERT {
  _key: "2024-Q1-Electronics-Germany",
  year: 2024,
  quarter: 1,
  category: "Electronics",
  region: "Germany",
  total_sales: 1245000.50,
  unit_count: 3421,
  last_updated: DATE_NOW()
} INTO sales_cube_cache

29.10 Zusammenfassung {#chapter_29_10_summary}

Kernfeatures

  1. OLAP: Multidimensionale Analysen (Slice, Dice, Drill-Down, Pivot)
  2. Process Mining: Discovery, Conformance, Enhancement
  3. Admin Models: Vordefinierte deutsche Verwaltungsprozesse
  4. Similarity: Hybrid (Graph + Vector + Behavioral)
  5. Conformance: Fitness & Precision Metrics
  6. Patterns: Anomalieerkennung, Loop Detection
  7. Performance: Bottleneck-Analyse, SLA-Tracking
  8. Real-Time: Changefeed-Integration

Best Practices

  • Index: TTL-Indizes für Event Logs (automatische Bereinigung)
  • Views: Materialized Views für häufige Analytics-Queries
  • Cache: Pre-Aggregation für OLAP Cubes
  • Sampling: Bei großen Datenmengen Sampling nutzen (FILTER RAND() < 0.1)

29.8 Advanced Analytics: Multi-Dimensional Analysis

29.8.1 Dimensional Modeling (Star Schema)

-- Fact table: order_facts (contains measures and FK to dimensions)
FOR fact IN order_facts
  LET customer = DOCUMENT(fact.customer_dim_id)
  LET product = DOCUMENT(fact.product_dim_id)
  LET time = DOCUMENT(fact.time_dim_id)
  COLLECT 
    region = customer.region,
    category = product.category,
    month = time.month
  AGGREGATE
    revenue = SUM(fact.amount),
    units_sold = SUM(fact.quantity),
    transactions = COUNT(1),
    avg_order_value = AVG(fact.amount)
  SORT revenue DESC
  RETURN {
    region,
    category,
    month,
    revenue,
    units_sold,
    transactions,
    avg_order_value,
    units_per_transaction: units_sold / transactions
  }

29.8.2 Slice & Dice Operations

-- Drill down: Regional → Store → Item Level
LET filters = @filters  -- {region: 'EMEA', store_id: 'S123'}

FOR fact IN order_facts
  LET customer = DOCUMENT(fact.customer_dim_id)
  LET store = DOCUMENT(fact.store_dim_id)
  LET product = DOCUMENT(fact.product_dim_id)
  
  FILTER customer.region == filters.region
  FILTER store._id == filters.store_id
  
  COLLECT item_id = product._id, item_name = product.name
  AGGREGATE
    units = SUM(fact.quantity),
    revenue = SUM(fact.amount),
    margin = SUM(fact.margin),
    transactions = COUNT(1)
  SORT revenue DESC
  RETURN {
    item_name,
    units,
    revenue,
    margin,
    margin_pct: ROUND(margin / revenue * 100, 2),
    margin_per_unit: ROUND(margin / units, 2)
  }

29.8.3 Cohort Analysis (Behavioral Segments)

-- Analyze cohorts of users by first purchase month
FOR user IN users
  LET first_purchase = (
    FOR order IN orders
      FILTER order.customer_id == user._id
      SORT order.created_at ASC
      LIMIT 1
      RETURN order.created_at
  )[0]
  
  LET cohort_month = DATE_FORMAT(first_purchase, '%yyyy-%mm')
  LET subsequent_purchases = (
    FOR o IN orders
      FILTER o.customer_id == user._id
      FILTER o.created_at > first_purchase
      RETURN o
  )
  
  COLLECT cohort = cohort_month
  AGGREGATE
    users_in_cohort = COUNT(1),
    avg_ltv = AVG(subsequent_purchases[*].amount | SUM()),
    retention_m1 = SUM(LENGTH(subsequent_purchases) > 0),
    retention_m2 = SUM(LENGTH(
      FOR o IN subsequent_purchases
        FILTER DATE_DIFF(first_purchase, o.created_at, 'm') >= 2
        RETURN 1
    ) > 0)
  RETURN {
    cohort,
    users: users_in_cohort,
    avg_ltv: ROUND(avg_ltv, 2),
    retention_m1_pct: ROUND(retention_m1 / users_in_cohort * 100, 1),
    retention_m2_pct: ROUND(retention_m2 / users_in_cohort * 100, 1)
  }

29.9 Real-Time Analytics with Changefeeds

29.9.1 Streaming Aggregation Pattern

-- Real-time sales dashboard (with changefeed)
-- This would be called continuously as events arrive
FOR event IN changefeed('orders')
  LET order = event.doc
  LET time_bucket = DATE_FORMAT(order.created_at, '%yyyy-%mm-%dd %hh:00')
  
  COLLECT 
    time = time_bucket,
    status = order.status
  AGGREGATE
    orders = COUNT(1),
    revenue = SUM(order.amount),
    avg_order = AVG(order.amount)
  
  RETURN {
    timestamp: time,
    status,
    metric: {
      orders,
      revenue: ROUND(revenue, 2),
      avg_order: ROUND(avg_order, 2)
    }
  }

29.9.2 Late-Arriving Facts Handling

-- Handle out-of-order or delayed events
FOR event IN changefeed('orders')
  LET is_late = DATE_DIFF(DATE_NOW(), event.doc.created_at, 's') > 3600  -- > 1 hour old
  
  IF is_late THEN
    -- Route to late-arriving fact handler
    INSERT {
      order_id: event.doc._id,
      received_at: DATE_NOW(),
      event_time: event.doc.created_at,
      delay_seconds: DATE_DIFF(DATE_NOW(), event.doc.created_at, 's'),
      status: 'LATE_ARRIVAL'
    } INTO late_facts
  ELSE
    -- Process normally
    INSERT {
      order_id: event.doc._id,
      status: 'PROCESSED'
    } INTO fact_orders
  ENDIF
  
  RETURN event

29.10 Performance Optimization for Analytics

29.10.1 Materialized Views for OLAP

-- Create materialized view: daily_sales_summary
-- Run this nightly as batch job

BEGIN
  TRUNCATE daily_sales_summary
  
  FOR order IN orders
    FILTER order.status == 'completed'
    LET day = DATE_FORMAT(order.created_at, '%yyyy-%mm-%dd')
    
    COLLECT date = day
    AGGREGATE
      total_revenue = SUM(order.amount),
      order_count = COUNT(1),
      avg_order = AVG(order.amount),
      max_order = MAX(order.amount),
      min_order = MIN(order.amount)
    
    INSERT {
      _key: date,
      date,
      total_revenue,
      order_count,
      avg_order: ROUND(avg_order, 2),
      max_order,
      min_order,
      created_at: DATE_NOW()
    } INTO daily_sales_summary
  
  COMMIT
RETURN { inserted: LENGTH(daily_sales_summary) }

29.10.2 Sampling for Large Datasets

-- Sample-based analytics (1% of data for speed)
FOR order IN orders
  FILTER RAND() < 0.01  -- 1% sample
  COLLECT month = DATE_FORMAT(order.created_at, '%yyyy-%mm')
  AGGREGATE
    sample_revenue = SUM(order.amount),
    sample_orders = COUNT(1)
  RETURN {
    month,
    estimated_revenue: ROUND(sample_revenue / 0.01, 0),  -- Extrapolate
    estimated_orders: ROUND(sample_orders / 0.01, 0),
    confidence: "95% (p < 0.05)"
  }

29.10.3 Incremental Analytics (Delta Processing)

-- Only process changes since last run
LET last_run = @last_checkpoint || '2000-01-01'

FOR order IN orders
  FILTER order.updated_at > last_run
  
  LET day = DATE_FORMAT(order.created_at, '%yyyy-%mm-%dd')
  
  COLLECT date = day
  AGGREGATE
    new_revenue = SUM(order.amount),
    new_orders = COUNT(1)
  
  -- Update materialized view incrementally
  LET current = DOCUMENT('daily_sales_summary/' + date)
  UPDATE current WITH {
    total_revenue: (current.total_revenue || 0) + new_revenue,
    order_count: (current.order_count || 0) + new_orders,
    last_updated: DATE_NOW()
  } IN daily_sales_summary
  
  RETURN { date, new_revenue, new_orders }

29.11 Case Study: E-Commerce Analytics Platform

29.11.1 Data Model

Dimension Tables:
  - customers (id, name, region, segment)
  - products (id, name, category, brand, price)
  - time (date, month, quarter, year, day_of_week)
  - stores (id, location, region)

Fact Tables:
  - order_facts (customer, product, store, time, amount, quantity)
  - product_views (customer, product, time, duration)
  - cart_events (customer, product, time, action)

29.11.2 Top-Level Metrics Query

-- Daily KPI dashboard
LET today = DATE_FORMAT(DATE_NOW(), '%yyyy-%mm-%dd')

FOR fact IN order_facts
  FILTER fact.date == today
  
  COLLECT WITH COUNT INTO total_orders
  AGGREGATE
    gmv = SUM(fact.amount),
    avg_order_value = AVG(fact.amount),
    units_sold = SUM(fact.quantity)
  
  LET top_products = (
    FOR f IN order_facts
      FILTER f.date == today
      COLLECT product_id = f.product_id INTO group = f
      AGGREGATE revenue = SUM(group[*].amount)
      SORT revenue DESC
      LIMIT 5
      RETURN { product_id, revenue }
  )
  
  LET top_regions = (
    FOR f IN order_facts
      FILTER f.date == today
      LET store = DOCUMENT(f.store_id)
      COLLECT region = store.region INTO group = f
      AGGREGATE revenue = SUM(group[*].amount)
      SORT revenue DESC
      LIMIT 3
      RETURN { region, revenue }
  )
  
  RETURN {
    date: today,
    metrics: {
      total_orders,
      gmv: ROUND(gmv, 2),
      aov: ROUND(avg_order_value, 2),
      units_sold
    },
    top_products,
    top_regions
  }

29.12 Governance & Data Quality

29.12.1 Data Quality Metrics

-- Monitor data quality
FOR event IN events
  COLLECT
    date = DATE_FORMAT(event.created_at, '%yyyy-%mm-%dd'),
    event_type = event.type
  AGGREGATE
    event_count = COUNT(1),
    null_values = SUM(event.value == NULL ? 1 : 0),
    duplicates = SUM(
      LENGTH(
        FOR e IN events
          FILTER e.event_id == event.event_id
          RETURN e
      ) > 1 ? 1 : 0
    ),
    invalid_timestamps = SUM(
      event.created_at > DATE_NOW() ? 1 : 0
    )
  RETURN {
    date,
    event_type,
    quality_score: ROUND(
      (event_count - null_values - duplicates - invalid_timestamps) / 
      event_count * 100, 1
    ),
    issues: {
      nulls: null_values,
      dups: duplicates,
      future_dates: invalid_timestamps
    }
  }

29.12.2 SLA Compliance Monitoring

-- Monitor analytics SLA: 99.5% uptime, < 30s query latency
FOR query IN analytics_log
  COLLECT
    hour = DATE_FORMAT(query.executed_at, '%yyyy-%mm-%dd %hh:00'),
    query_type = query.type
  AGGREGATE
    successful = SUM(query.status == 'success' ? 1 : 0),
    failed = SUM(query.status == 'failed' ? 1 : 0),
    p95_latency = PERCENTILE(query.latency_ms, 0.95),
    p99_latency = PERCENTILE(query.latency_ms, 0.99),
    max_latency = MAX(query.latency_ms)
  RETURN {
    hour,
    query_type,
    availability: ROUND(successful / (successful + failed) * 100, 2),
    sla_met: (p99_latency < 30000),
    latency: {
      p95_ms: ROUND(p95_latency, 0),
      p99_ms: ROUND(p99_latency, 0),
      max_ms: max_latency
    }
  }

29.12 Wissenschaftliche Referenzen & Literatur {#chapter_29_12_references}

Die in diesem Kapitel präsentierten Konzepte und Techniken basieren auf etablierter wissenschaftlicher Forschung und bewährten Praktiken aus dem Bereich Process Mining, OLAP und Business Intelligence.

29.12.1 Primärliteratur {#chapter_29_12_1_primary_literature}

  1. van der Aalst, W. M. P. (2016). Process Mining: Data Science in Action. Springer, 2nd Edition.
    ISBN: 978-3-662-49851-4
    Das Standardwerk für Process Mining, das alle grundlegenden Algorithmen (Alpha, Heuristic, Inductive Miner) sowie Conformance Checking und Performance Analysis abdeckt.

  2. Kimball, R. & Ross, M. (2013). The Data Warehouse Toolkit: The Definitive Guide to Dimensional Modeling. Wiley, 3rd Edition.
    ISBN: 978-1118530801
    Umfassende Darstellung von Star Schema, Snowflake Schema, Slowly Changing Dimensions und OLAP Cube Design.

  3. Sherman, R. (2014). Business Intelligence Guidebook: From Data Integration to Analytics. Morgan Kaufmann.
    ISBN: 978-0124114616
    Praktischer Leitfaden für BI-Integration, Dashboard-Design und Datenrefresh-Strategien.

29.12.2 Standards & Spezifikationen {#chapter_29_12_2_standards}

  1. IEEE Task Force on Process Mining (2016). XES Standard Definition.
    IEEE Standard 1849-2016
    Offizielle Spezifikation des eXtensible Event Stream (XES) Formats für Event-Log-Repräsentation im Process Mining.

  2. Celonis Academic Alliance (2020). Process Mining in Practice: Case Studies and Methodologies.
    Celonis SE, Munich
    Sammlung realer Process-Mining-Implementierungen mit Performance-Benchmarks und Best Practices.

29.12.3 Algorithmen & Frameworks {#chapter_29_12_3_algorithms}

  1. van Dongen, B. F., de Medeiros, A. K. A., Verbeek, H. M. W., Weijters, A. J. M. M., & van der Aalst, W. M. P. (2005). The ProM Framework: A New Era in Process Mining Tool Support.
    In: Applications and Theory of Petri Nets 2005, LNCS 3536, pp. 444-454, Springer.
    Beschreibt das ProM Framework und die Implementierung von Alpha, Heuristic und anderen Discovery-Algorithmen.

  2. Berti, A., van Zelst, S. J., & van der Aalst, W. M. P. (2019). Process Mining for Python (PM4Py): Bridging the Gap Between Process Science and Data Science.
    ICPM Demo Track 2019
    Dokumentation der pm4py Library mit Implementierungsdetails für Process Discovery, Conformance Checking und Predictive Analytics.

29.12.4 Predictive Analytics & Machine Learning {#chapter_29_12_4_predictive_ml}

  1. Teinemaa, I., Dumas, M., Rosa, M. L., & Maggi, F. M. (2019). Outcome-Oriented Predictive Process Monitoring: Review and Benchmark.
    ACM Transactions on Knowledge Discovery from Data (TKDD), 13(2), Article 17.
    Umfassende Benchmarks für Remaining Time, Next Activity und Outcome Prediction mit verschiedenen ML-Algorithmen.

29.12.5 Online-Ressourcen & Dokumentation {#chapter_29_12_5_online_resources}

  1. pm4py Documentation. https://pm4py.fit.fraunhofer.de/
    Offizielle Dokumentation der pm4py Process Mining Library mit Tutorials, API-Referenz und Best Practices.

  2. Apache ArangoDB Documentation. https://www.arangodb.com/docs/
    Dokumentation für AQL (ArangoDB Query Language), das ThemisDB für multidimensionale Analysen und Graph-Traversierungen nutzt.

Anwendungsempfehlungen

Wir empfehlen die Kombination mehrerer Quellen für ein tiefes Verständnis:

  • Einsteiger: van der Aalst (2016) Kapitel 1-4 für Process Mining Grundlagen
  • Praktiker: Kimball & Ross (2013) für OLAP Cube Design und Sherman (2014) für BI Integration
  • Entwickler: pm4py Documentation und Berti et al. (2019) für Implementierungsdetails
  • Researcher: Teinemaa et al. (2019) für State-of-the-Art in Predictive Process Analytics

29.13 Zusammenfassung: Analytics-Architektur in ThemisDB {#chapter_29_13_summary}

Architektur-Schichten

Schicht Technologie Latenz Nutzung
Real-Time Changefeeds + Streaming <1s Live Dashboard
Near-Real-Time Micro-batch (5-60s) 5-60s Alert Systems
Tactical Views (hourly/daily) 1-24h Standard Reports
Strategic Data Warehouse 1-7d Historical Analysis

Best Practices Checklist

  • Modeling: Dimensional (Star/Snowflake) für OLAP
  • Aggregation: Materialized Views für häufige Queries
  • Performance: Sampling für explorative Analyse
  • Incremental: Delta-Processing seit letztem Checkpoint
  • Quality: Monitoring für Duplicates, Nulls, Out-of-Order
  • Real-Time: Changefeeds für Live Dashboards
  • Governance: SLA Monitoring für Analytics Pipelines
  • Retention: TTL-Indizes für Event Log Cleanup

29.14 Process Module — C++ API (v1.0)

Das Process Module (include/process/, src/process/) ist das native C++-Backend für Prozessmodellierung, Prozessausführung und KI-gestützte Prozessanalyse in ThemisDB. Es stellt produktionsreife Implementierungen für BPMN 2.0, EPK, VCC-VPB und einen Graph-RAG-Layer für Verwaltungsvorgänge bereit.

Architektur

Eingabe: BPMN 2.0 XML / EPK Text / VCC-VPB YAML
          │
          ▼
ProcessModelManager   ─── importBpmn/importEpk/importVccVpb()
          │                speichert: proc:def:<id> (RocksDB, versioniert)
          │
          ├── deployToEngine(model_id, engine)
          ▼
ProcessGraphManager   ─── Instanzen, Token-Traversal, History
          │
          ├── attachObject() / detachObject()
          ▼
ProcessLinker         ─── proc:attach:, proc:link:, proc:req_doc: (RocksDB)
          │
          ├── retrieve(instance_id, query, config)
          ▼
ProcessGraphRag       ─── KnowledgeGraph-Extraktion + LLM-Prompt-Generierung
          │
          └─ LlmProcessDescriptor  ─── JSON-Schema für LLM-System-Prompts

ProcessModelManager — Prozessmodell-CRUD

#include "process/process_model_manager.h"

themis::RocksDBWrapper db = /* open DB */;
themis::process::ProcessModelManager models(db);

// ── BPMN 2.0 importieren ──────────────────────────────────────────
auto result = models.importBpmn(
    bpmn_xml_string,
    themis::process::ProcessDomain::ADMINISTRATION,
    {"DSGVO", "§34 BauO NRW", "VwVfG"}
);
// result.ok, result.model_id, result.message

// ── EPK importieren ────────────────────────────────────────────────
auto epk_result = models.importEpk(
    epk_text,
    themis::process::ProcessDomain::BUSINESS,
    {"ISO-9001"}
);

// ── VCC-VPB YAML importieren ───────────────────────────────────────
auto vpb_result = models.importVccVpb(
    vpb_yaml_string,
    themis::process::ProcessDomain::ADMINISTRATION
);

// ── Modell abrufen ─────────────────────────────────────────────────
auto record = models.get("bauantrag_standard");  // optional<ProcessModelRecord>
if (record) {
    std::string xml = models.exportBpmn(record->id);
    nlohmann::json desc = models.generateLlmDescriptor(record->id);
}

// ── Modelle auflisten / suchen ─────────────────────────────────────
auto admin_models = models.list(
    ProcessDomain::ADMINISTRATION,
    ProcessModelState::ACTIVE,
    ProcessNotation::BPMN_2_0
);

// ── Modell mit ProcessGraphManager verknüpfen ──────────────────────
themis::ProcessGraphManager engine(db);
models.deployToEngine("bauantrag_standard", engine);

ProcessNotation-Werte:

Wert Format Standard
BPMN_2_0 Business Process Model and Notation 2.0 ISO/IEC 19510:2013
EPK Ereignisgesteuerte Prozesskette
VCC_VPB VCC-VPB YAML ThemisDB-intern
CMMN_1_1 Case Management Model and Notation OMG
DMN_1_5 Decision Model and Notation OMG

ProcessDomain-Werte: ADMINISTRATION, BUSINESS, IT_SERVICE, HEALTHCARE, FINANCE, CUSTOMER_SERVICE, CUSTOM

BpmnSerializer — BPMN 2.0 Import/Export

BpmnSerializer konvertiert direkt zwischen BPMN 2.0 XML und dem internen ProcessNodeInfo/ProcessEdgeInfo-Graphformat. Der Parser ist tolerant gegenüber BPMN-Dateien verschiedener Werkzeuge (Camunda, Flowable, Signavio, VCC-VPB).

#include "process/bpmn_serializer.h"

// Import
auto result = themis::process::BpmnSerializer::importXml(bpmn_xml);
if (result.ok) {
    // result.process_id, result.process_name
    // result.nodes: std::vector<ProcessNodeInfo>
    // result.edges: std::vector<ProcessEdgeInfo>
}

// Import aus Datei
auto file_result = themis::process::BpmnSerializer::importFile("/data/bauantrag.bpmn");

// Export (Nodes → BPMN XML)
std::string xml = themis::process::BpmnSerializer::exportXml(
    "bauantrag_standard",
    "Bauantrag (Standard)",
    nodes,
    edges
);

// Export aus normalisiertem JSON-Graph (aus ProcessModelRecord.normalized)
std::string xml2 = themis::process::BpmnSerializer::exportFromJson(normalized_graph_json);

BPMN-Elementunterstützung:

Elementklasse Import Export
Events (Start/End/Intermediate)
Tasks (User/Service/Script/Send/Receive)
Sub-Processes & Call Activities
Gateways (XOR/AND/OR/Event-based/Complex)
Sequenzflüsse (mit Bedingungen)
Nachrichtenflüsse
Pools & Lanes
Datenobjekte & Data Stores
Annotationen & Assoziationen
BPMNDI Layout-Hints ❌ (ignoriert)

Der XML-Parser ist ein zustandsbasierter Tokenizer (tokenizeXml/parseAttrs/stripNs/unescapeXml) ohne externe XML-Bibliothek. Ein 10 MiB-Guard schützt vor DoS-Angriffen.

EpkSerializer — EPK Import/Export

#include "process/epk_serializer.h"

// Aus EPK-Text-Notation
auto result = themis::process::EpkSerializer::importText(epk_text);

// Aus EPK-JSON-Array
auto json_result = themis::process::EpkSerializer::importJson(epk_json_array);

// Export als Text-Notation
std::string text = themis::process::EpkSerializer::exportText("Prozessname", nodes, edges);

// Export als strukturiertes JSON
nlohmann::json json = themis::process::EpkSerializer::exportJson(
    "proc_id", "Prozessname", nodes, edges
);

ProcessLinker — Objekt- und Prozessverknüpfungen

ProcessLinker verwaltet bidirektionale Verknüpfungen zwischen Prozessinstanzen und Datenobjekten sowie zwischen Prozessinstanzen untereinander. Alle Links werden unter RocksDB-Präfixen proc:attach:, proc:link: und proc:req_doc: gespeichert.

#include "process/process_linker.h"

themis::process::ProcessLinker linker(db);

// ── Dokument anhängen ──────────────────────────────────────────────
auto [ok, attach_id] = linker.attachObject(
    "inst-42",                     // Prozessinstanz-ID
    "doc-7",                       // Dokumenten-ID
    "documents",                   // Kollektion ("documents", "metadata", ...)
    ProcessLinkType::HAS_DOCUMENT,
    "vollstaendigkeitspruefung",   // Knoten-ID (optional)
    {{"doc_type", "Bauzeichnung"}, {"mandatory", true}},
    "sachbearbeiter@amt.de"
);

// ── Dokument ablösen (Hard-Delete) ────────────────────────────────
linker.detachObject(attach_id);

// ── Alle Anhänge einer Instanz abrufen ────────────────────────────
auto attachments = linker.getAttachments(
    "inst-42",
    ProcessLinkType::HAS_DOCUMENT   // optionaler Filter
);

// ── Reverse-Lookup: Welche Instanzen haben ein Dokument? ──────────
auto instances = linker.findInstancesWithObject("doc-7", "documents");

// ── Prozesse verknüpfen ────────────────────────────────────────────
auto [link_ok, link_id] = linker.linkProcesses(
    "inst-42", "inst-55",
    ProcessLinkType::TRIGGERS,
    {{"reason", "Abschluss Vollständigkeitsprüfung"}}
);

// ── Pflichtdokumente registrieren ─────────────────────────────────
linker.registerRequiredDocument(
    "bauantrag_standard",            // Modell-ID
    "vollstaendigkeitspruefung",     // Knoten-ID
    "Bauzeichnung",                  // Dokumenttyp
    /*mandatory=*/true,
    {}                               // JSON-Schema (optional)
);

// ── Fehlende Pflichtdokumente ermitteln ───────────────────────────
auto missing = linker.getMissingDocuments(
    "inst-42",
    "vollstaendigkeitspruefung",
    "bauantrag_standard"
);
// missing: std::vector<std::string> → ["Lageplan", "Statik"]

ProcessLinkType-Werte:

Wert Bedeutung
HAS_DOCUMENT Instanz hat ein angehängtes Dokument
HAS_METADATA Instanz hat strukturierte Metadaten
REQUIRES_DOCUMENT Modellknoten erfordert ein Dokument
IS_INSTANCE_OF Instanz wurde aus diesem Modell erzeugt
SUB_PROCESS Instanz ist ein Teilprozess einer anderen Instanz
CROSS_REFERENCE Verweist auf einen anderen Verwaltungsvorgang
TRIGGERS Abschluss dieses Prozesses löst einen anderen aus
EVIDENCE_FOR Dokument ist Nachweis für eine Prozessentscheidung

ProcessGraphRag — Graph-RAG für Verwaltungsvorgänge

ProcessGraphRag ist die KI-Brücke zwischen dem Prozessausführungsgraphen und einem LLM. Sie extrahiert kontextrelevante Teilgraphen, findet ähnliche historische Vorgänge und generiert deutsche/englische Prompts für LLM-Anfragen.

#include "process/process_graph_rag.h"

themis::process::ProcessGraphRag rag(db, engine, models, linker);

// ── Vollständigen RAG-Kontext für eine Instanz abrufen ────────────
themis::process::ProcessRagConfig cfg;
cfg.language           = "de";
cfg.max_similar_cases  = 3;
cfg.max_prompt_tokens  = 4000;
cfg.include_missing_docs = true;

auto ctx = rag.retrieve("inst-42", "Was fehlt noch?", cfg);
// ctx.llm_prompt            → fertig für LLM
// ctx.missing_documents     → ["Lageplan"]
// ctx.subgraph              → JSON mit nodes/edges
// ctx.similar_cases         → ähnliche Vorgänge
// ctx.compliance            → {"is_compliant": false, ...}

// ── Strukturierte Zusammenfassung für UI ──────────────────────────
auto summary = rag.summarizeVerwaltungsvorgang("inst-42");
// {"state":"RUNNING","progress_pct":45.0,"missing_documents":[...]}

// ── Compliance-Check ──────────────────────────────────────────────
auto comp = rag.checkCompliance("inst-42");
// {"is_compliant": false, "violations": ["Fehlende Pflichtunterlage: Lageplan"]}

// ── Ähnliche historische Vorgänge ────────────────────────────────
auto similar = rag.findSimilarCases("inst-42", /*k=*/5, /*min_sim=*/0.7f);

ProcessRagConfig-Felder:

Feld Typ Standard Beschreibung
max_subgraph_depth int 3 BFS-Tiefe vom aktuellen Knoten
max_similar_cases int 5 Maximale ähnliche Vorgänge
include_attachments bool true Angehängte Dokumente einbeziehen
include_history bool true Token-Traversal-Historie einbeziehen
include_missing_docs bool true Fehlende Pflichtdokumente prüfen
include_compliance bool true Compliance-Tags und -Regeln einbeziehen
similarity_threshold float 0.7 Minimale Ähnlichkeit für Vergleichsvorgänge
max_prompt_tokens size_t 3000 Ungefähres Token-Budget für den LLM-Prompt
language string "de" Ausgabesprache: "de" oder "en"

LlmProcessDescriptor — Strukturierter LLM-Kontext

LlmProcessDescriptor wandelt ein ProcessModelRecord in ein JSON-Descriptor-Objekt um, das als System-Prompt für GPT-4, Claude und lokale LLMs geeignet ist.

#include "process/llm_process_descriptor.h"

themis::process::LlmProcessDescriptor descriptor(models);

// JSON-Descriptor generieren
nlohmann::json desc = descriptor.generateDescriptor("bauantrag_standard");
// desc["process_id"], desc["name"], desc["domain"], desc["summary"]
// desc["nodes"]: [{id, type, name, role, sla_hours, description}]
// desc["edges"]: [{from, to, type, condition}]
// desc["compliance"], desc["sla_total_hours"], desc["llm_context"]

// System-Prompt (Deutsch)
std::string sys_prompt = descriptor.generateSystemPrompt("bauantrag_standard", "de");

// System-Prompt (Englisch)
std::string sys_prompt_en = descriptor.generateSystemPrompt("bauantrag_standard", "en");

// Conformance-Checking-Prompt
std::string conf_prompt = descriptor.buildConformancePrompt("bauantrag_standard", trace_json);

Komplettes Beispiel: Bauantrags-Pipeline

#include "process/process_model_manager.h"
#include "process/process_linker.h"
#include "process/process_graph_rag.h"
#include "index/process_graph.h"

using namespace themis::process;

// 1. Setup
RocksDBWrapper      db    = /* DB öffnen */;
ProcessGraphManager engine(db);
ProcessModelManager models(db);
ProcessLinker       linker(db);
ProcessGraphRag     rag   (db, engine, models, linker);

// 2. Modell laden / importieren
models.importBpmn(bpmn_xml, ProcessDomain::ADMINISTRATION,
                  {"DSGVO", "§34 BauO NRW"});
models.deployToEngine("bauantrag_standard", engine);

// 3. Instanz starten
engine.startInstance("bauantrag_standard", "inst-42",
                     {{"applicant", "Mustermann GmbH"}});

// 4. Dokument anhängen
linker.registerRequiredDocument("bauantrag_standard",
    "vollstaendigkeitspruefung", "Bauzeichnung", /*mandatory=*/true, {});
linker.attachObject("inst-42", "doc-7", "documents",
                    ProcessLinkType::HAS_DOCUMENT,
                    "vollstaendigkeitspruefung",
                    {{"doc_type","Bauzeichnung"}}, "sachbearbeiter@amt.de");

// 5. KI-Kontext für LLM erstellen
ProcessRagConfig cfg;
cfg.language = "de";
auto ctx = rag.retrieve("inst-42",
                        "Ist der Vorgang vollständig? Was fehlt noch?", cfg);

// 6. LLM aufrufen (ctx.llm_prompt → LLM → Antwort)
auto summary = rag.summarizeVerwaltungsvorgang("inst-42");
auto compliance = rag.checkCompliance("inst-42");

Kapitel 29 von 30 | Teil XI: Analytics & Operations | ~10.400 Wörter

29.15 Scheduler-Internals C++ API (v1.x) {#scheduler-internals-cpp}

29.15.1 TaskScheduler — Verteilter Aufgabenplaner

#include "scheduler/task_scheduler.h"

themis::scheduler::TaskScheduler scheduler(rocksdb, query_engine);

// Cron-Task anlegen
themis::scheduler::ScheduledTask task;
task.id            = "daily-vacuum";
task.type          = themis::scheduler::ScheduledTask::TaskType::MAINTENANCE;
task.trigger_type  = themis::scheduler::ScheduledTask::TriggerType::CRON;
task.cron_expr     = "0 3 * * *";  // täglich 03:00 UTC
task.timezone      = "Europe/Berlin";
task.handler       = "VacuumTask";
task.payload_json  = R"({"table": "orders", "full": false})";

scheduler.addTask(task);

// Interval-Task
themis::scheduler::ScheduledTask stats_task;
stats_task.id              = "refresh-stats";
stats_task.trigger_type    = themis::scheduler::ScheduledTask::TriggerType::INTERVAL;
stats_task.interval_ms     = 5 * 60 * 1000;  // alle 5 Minuten
stats_task.handler         = "StatsRefreshTask";

scheduler.addTask(stats_task);

// CDC-getriggerter Task
themis::scheduler::ScheduledTask cdc_task;
cdc_task.trigger_type    = themis::scheduler::ScheduledTask::TriggerType::CDC;
cdc_task.cdc_trigger     = {
    .collection = "orders",
    .event      = "INSERT",
};
cdc_task.handler = "OrderProcessingTask";
scheduler.addTask(cdc_task);

// Tasks abfragen/verwalten
auto tasks = scheduler.listTasks();
scheduler.pauseTask("daily-vacuum");
scheduler.resumeTask("daily-vacuum");
scheduler.deleteTask("daily-vacuum");

TaskType: MAINTENANCE / EXPORT / TRAINING / CUSTOM TriggerType: CRON / INTERVAL / CDC / MANUAL / WEBHOOK

29.15.2 DistributedTaskCoordinator — Leader-based Cluster-Koordination

#include "scheduler/distributed_task_coordinator.h"

themis::scheduler::DistributedTaskCoordinator::Config dtc_cfg;
dtc_cfg.node_id              = "node-1";
dtc_cfg.election_timeout_ms  = 5000;
dtc_cfg.auto_manage_scheduler = true;

themis::scheduler::DistributedTaskCoordinator coord(
    scheduler, cluster_nodes, dtc_cfg);

coord.start();

// Leadership-Status prüfen
if (coord.isLeader()) {
    std::cout << "This node is the scheduler leader\n";
}

// Auf Leader-Wechsel reagieren
coord.setLeaderChangeCallback([](bool is_now_leader) {
    if (is_now_leader) {
        // Tasks übernehmen
    }
});

coord.stop();

29.15.3 TaskAnomalyDetector — Anomalieerkennung für Tasks

#include "scheduler/task_anomaly_detector.h"

themis::scheduler::AnomalyDetectorConfig ad_cfg;
ad_cfg.enable_frequency_detection  = true;
ad_cfg.enable_pattern_detection    = true;
ad_cfg.enable_resource_detection   = true;
ad_cfg.enable_failure_rate_detection = true;
ad_cfg.failure_rate_threshold      = 0.2;  // 20% Fehlerrate als Anomalie

themis::scheduler::TaskAnomalyDetector detector(scheduler, ad_cfg);

// Anomalie-Callback
detector.setAnomalyCallback([](const themis::scheduler::TaskAnomaly& a) {
    // a.task_id, a.type, a.severity, a.description
    alert(a.task_id + ": " + a.description);
});

detector.start();

// Manuelle Analyse
auto anomalies = detector.analyzeTask("daily-vacuum");
for (auto& a : anomalies) {
    std::cout << a.type << ": " << a.description << "\n";
}

// Task-Statistiken zurücksetzen
detector.resetTaskStatistics("daily-vacuum");

29.15.4 TaskAuditManager — Audit-Trail für Aufgaben

#include "scheduler/task_audit_manager.h"

themis::scheduler::TaskAuditConfig audit_cfg;
audit_cfg.enable_audit_logging       = true;
audit_cfg.enable_security_logging    = true;
audit_cfg.enable_anomaly_detection   = true;
audit_cfg.enable_export_api          = true;
audit_cfg.retention_days             = 90;

themis::scheduler::TaskAuditManager audit_mgr(rocksdb, audit_cfg);

// Audit-Log abfragen
themis::scheduler::AuditQueryParams params;
params.task_id      = "daily-vacuum";
params.start_ms     = last_week_ms;
params.end_ms       = now_ms;
params.sort_by      = themis::scheduler::AuditQueryParams::SortBy::TIMESTAMP_DESC;
params.limit        = 100;

auto entries = audit_mgr.query(params);
for (auto& e : entries) {
    // e.task_id, e.event_type, e.timestamp_ms, e.duration_ms
    // e.status (SUCCESS/FAILURE/SKIPPED), e.error_message
    std::cout << e.task_id << " " << e.event_type
              << " " << e.status << "\n";
}

// Export
audit_mgr.exportTo(themis::scheduler::ExportFormat::JSON,
    "/exports/task-audit.json", params);

ExportFormat: JSON / CSV / PARQUET

29.15.5 HybridRetentionManager — 3-Stufen-Retention

#include "scheduler/hybrid_retention_manager.h"

// 3-Stufen-Retention für Zeitreihendaten
themis::scheduler::HybridRetentionConfig hrc;

// Stufe 1: Gorilla-Kompression (0–7 Tage, Rohdaten)
hrc.stage1.enabled         = true;
hrc.stage1.max_age_days    = 7;
hrc.stage1.use_gorilla     = true;

// Stufe 2: Varianz-Downsampling (7–365 Tage)
hrc.stage2.enabled          = true;
hrc.stage2.max_age_days     = 365;
hrc.stage2.detect_anomalies = true;
hrc.stage2.target_resolution_ms = 60'000;  // 1min Granularität

// Stufe 3: Tages-Aggregate (> 365 Tage)
hrc.stage3.enabled       = true;
hrc.stage3.func          = themis::timeseries::AggFunc::Avg;

themis::scheduler::HybridRetentionManager hrm(ts_store, scheduler, hrc);
hrm.startAsync(std::chrono::hours(6));

// Statistiken
auto stats = hrm.getStats();
// stats.stage1_bytes, stats.stage2_bytes, stats.stage3_bytes
// stats.total_freed_bytes, stats.last_run_ms