From b656cf270900e0704f2b1dc0e41b9acb68fd530b Mon Sep 17 00:00:00 2001 From: danciaclara Date: Fri, 29 May 2026 14:01:16 +0530 Subject: [PATCH 1/2] Added Manage subscription section --- .../workspaces-and-users/billing-and-plans.md | 19 +++++++++++++++++++ 1 file changed, 19 insertions(+) diff --git a/docs/workspaces-and-users/billing-and-plans.md b/docs/workspaces-and-users/billing-and-plans.md index 5c4c4a9..e119833 100644 --- a/docs/workspaces-and-users/billing-and-plans.md +++ b/docs/workspaces-and-users/billing-and-plans.md @@ -117,6 +117,8 @@ Your subscription price doesn't change mid-cycle unless you add or remove seats. **The exception** Limited-period discounts that some workspaces get during promotional periods expire according to their specific terms. +If your workspace has a negotiated or promotional rate, note that the Stripe portal may show the standard list price rather than your discounted rate. The correct rate is applied at charge time and reflected on your invoice. + ## Downgrade your plan You can downgrade from a higher plan to a lower one or cancel your subscription entirely to return to the Free plan. @@ -142,6 +144,23 @@ Your workspace retains all paid features until the end of the current billing cy If your workspace exceeds the Free plan's 12-seat limit when your subscription ends, the workspace enters a locked state. Only the **Members** page is accessible. Workspace Admins can either remove users to get below 12 seats or reactivate a paid subscription to regain full access. +## Manage your subscription + +All subscription management happens through the Stripe billing portal. Access it from +**Workspace Settings > Billing and plans > Manage Subscription**. + +![Manage subscription](https://media.docs.plane.so/billing/manage-subscription.webp#hero) + +The portal shows your current plan, seat count, and monthly or annual charge. From here you can: + +- Add or update your payment method +- Update billing information (name, email, address, tax ID) +- View and download past invoices + +:::info +If your workspace has a negotiated or promotional rate, the portal may display the standard list price. Your actual charge will reflect the discounted rate. Confirm this on your invoice after billing. +::: + ## Free plan and trial access ### Free trial for new workspaces From e98d9c92708e847479f706f7fa3cf365b69fb72e Mon Sep 17 00:00:00 2001 From: danciaclara Date: Fri, 29 May 2026 14:07:26 +0530 Subject: [PATCH 2/2] formatting fixes --- docs/workspaces-and-users/billing-and-plans.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/workspaces-and-users/billing-and-plans.md b/docs/workspaces-and-users/billing-and-plans.md index e119833..e31aea7 100644 --- a/docs/workspaces-and-users/billing-and-plans.md +++ b/docs/workspaces-and-users/billing-and-plans.md @@ -146,7 +146,7 @@ If your workspace exceeds the Free plan's 12-seat limit when your subscription e ## Manage your subscription -All subscription management happens through the Stripe billing portal. Access it from +All subscription management happens through the Stripe billing portal. Access it from **Workspace Settings > Billing and plans > Manage Subscription**. ![Manage subscription](https://media.docs.plane.so/billing/manage-subscription.webp#hero)