diff --git a/fern/chat/quickstart.mdx b/fern/chat/quickstart.mdx index 1f010c443..54e9f7cd7 100644 --- a/fern/chat/quickstart.mdx +++ b/fern/chat/quickstart.mdx @@ -314,7 +314,6 @@ We'll create a customer support chat for "TechFlow", a software company that wan **Current chat functionality limitations:** -- "Query" tool for knowledge-base searches is not yet supported - Server webhook events (status updates, end-of-call reports, etc.) are not supported diff --git a/fern/chat/sms-chat.mdx b/fern/chat/sms-chat.mdx index e63b778dc..e2926d388 100644 --- a/fern/chat/sms-chat.mdx +++ b/fern/chat/sms-chat.mdx @@ -97,7 +97,6 @@ SMS conversations use automatic session management: **Current SMS chat limitations:** - **10DLC requirement**: Only 10DLC-approved Twilio numbers support assistant responses - **Customer-initiated**: Assistants cannot send the first message to customers -- **Query tool**: Knowledge-base searches are not supported (same as Chat API) - **Twilio only**: Other SMS providers are not currently supported diff --git a/fern/knowledge-base/knowledge-base.mdx b/fern/knowledge-base/knowledge-base.mdx index ca9cd4225..e600a6a0c 100644 --- a/fern/knowledge-base/knowledge-base.mdx +++ b/fern/knowledge-base/knowledge-base.mdx @@ -1,7 +1,7 @@ --- title: Introduction to Knowledge Bases subtitle: >- - Learn how to create and integrate custom knowledge bases into your voice AI + Learn how to create and integrate custom knowledge bases into your AI assistants. slug: knowledge-base --- @@ -21,11 +21,11 @@ slug: knowledge-base ## **What is Vapi's Knowledge Base?** -A [**Knowledge Base**](/api-reference/knowledge-bases/create) is a collection of custom files that contain information on specific topics or domains. By integrating a Knowledge Base into your voice AI assistant, you can enable it to provide more accurate and informative responses to user queries based on your own data. Knowledge Bases are available through both the Vapi API and dashboard. +A [**Knowledge Base**](/api-reference/knowledge-bases/create) is a collection of custom files that contain information on specific topics or domains. By integrating a Knowledge Base into your AI assistant, you can enable it to provide more accurate and informative responses to user queries based on your own data. Knowledge Bases are available through both the Vapi API and dashboard. ### **Why Use a Knowledge Base?** -Using a Knowledge Base with your voice AI assistant offers several benefits: +Using a Knowledge Base with your AI assistant offers several benefits: - **Improved accuracy**: Your assistant can provide responses based on your verified information rather than general knowledge. - **Enhanced capabilities**: A Knowledge Base enables your assistant to answer complex domain-specific queries with detailed, contextually relevant responses. @@ -135,7 +135,7 @@ This approach is recommended for developers and users who need precise control o Creation](https://youtu.be/i5mvqC5sZxU). -By following these guidelines, you can create a comprehensive Knowledge Base that enhances the capabilities of your voice AI assistant and provides valuable information to users. +By following these guidelines, you can create a comprehensive Knowledge Base that enhances the capabilities of your AI assistant and provides valuable information to users. Currently, Vapi's Knowledge Base functionality supports Google as a provider diff --git a/fern/knowledge-base/using-query-tool.mdx b/fern/knowledge-base/using-query-tool.mdx index b1806e51a..78907d463 100644 --- a/fern/knowledge-base/using-query-tool.mdx +++ b/fern/knowledge-base/using-query-tool.mdx @@ -1,13 +1,13 @@ --- title: Using the Query Tool for Knowledge Bases subtitle: >- - Learn how to configure and use the query tool to enhance your voice AI assistants with custom knowledge bases. + Learn how to configure and use the query tool to enhance your AI assistants with custom knowledge bases. slug: knowledge-base/using-query-tool --- ## **What is the Query Tool?** -The Query Tool is a powerful feature that allows your voice AI assistant to access and retrieve information from custom knowledge bases. By configuring a query tool with specific file IDs, you can enable your assistant to provide accurate and contextually relevant responses based on your custom data. +The Query Tool is a powerful feature that allows your AI assistant to access and retrieve information from custom knowledge bases. By configuring a query tool with specific file IDs, you can enable your assistant to provide accurate and contextually relevant responses based on your custom data. ### **Benefits of Using the Query Tool** @@ -205,4 +205,4 @@ Add clear instructions to your assistant's system messages, **explicitly naming contain clear, well-structured information. -By following these steps and best practices, you can effectively configure the query tool to enhance your voice AI assistant with custom knowledge bases, making it more informative and responsive to user queries. +By following these steps and best practices, you can effectively configure the query tool to enhance your AI assistant with custom knowledge bases, making it more informative and responsive to user queries.