diff --git a/app/prototype_v4/content/closed.md b/app/prototype_v4/content/closed.md
new file mode 100644
index 0000000..b612e68
--- /dev/null
+++ b/app/prototype_v4/content/closed.md
@@ -0,0 +1,15 @@
+---
+title: Sorry, the service is unavailable
+hidePhaseBanner: true
+hideFooterLinks: true
+---
+
+The online service has closed.
+
+If you reached this page after submitting information then it has not been saved.
+
+Call us on {{ serviceTelephone | telephoneLink }} to complete your lung cancer screening.
+
+**Phone lines are open:**<br aria-hidden="true">
+Monday to Friday 8am to 8pm<br aria-hidden="true">
+Saturdays 8am to 1pm
diff --git a/app/prototype_v4/content/paused.md b/app/prototype_v4/content/paused.md
new file mode 100644
index 0000000..cb154c1
--- /dev/null
+++ b/app/prototype_v4/content/paused.md
@@ -0,0 +1,19 @@
+---
+title: Sorry, the service is unavailable
+hidePhaseBanner: true
+hideFooterLinks: true
+---
+
+You will be able to use the service from Tuesday, 5 May 2026.
+
+If you reached this page after submitting information then it has not been saved. You will need to enter it again when the service is available.
+
+You can complete your NHS lung cancer screening by phone instead.
+
+Call us on {{ serviceTelephone | telephoneLink }}
+
+**Phone lines are open:**<br aria-hidden="true">
+Monday to Friday 8am to 8pm<br aria-hidden="true">
+Saturdays 8am to 1pm
+
+Once you have completed your NHS lung cancer screening by phone you cannot test the online service.
diff --git a/app/prototype_v4/controllers/content.js b/app/prototype_v4/controllers/content.js
index f39b40b..c636942 100644
--- a/app/prototype_v4/controllers/content.js
+++ b/app/prototype_v4/controllers/content.js
@@ -70,3 +70,5 @@ exports.contact = renderContent('contact')
 exports.cookies = renderContent('cookies')
 exports.privacy = renderContent('privacy')
 exports.terms = renderContent('terms')
+exports.paused = renderContent('paused')
+exports.closed = renderContent('closed')
diff --git a/app/prototype_v4/routes.js b/app/prototype_v4/routes.js
index ba44352..3ede37a 100644
--- a/app/prototype_v4/routes.js
+++ b/app/prototype_v4/routes.js
@@ -206,6 +206,10 @@ router.get(`/prototype_${version}/privacy-policy`, contentController.privacy)
 
 router.get(`/prototype_${version}/terms-of-use`, contentController.terms)
 
+router.get(`/prototype_${version}/paused`, contentController.paused)
+
+router.get(`/prototype_${version}/closed`, contentController.closed)
+
 /// ------------------------------------------------------------------------ ///
 /// Error pages
 /// ------------------------------------------------------------------------ ///
diff --git a/app/prototype_v4/views/layouts/main.html b/app/prototype_v4/views/layouts/main.html
index 8e4853a..7669701 100755
--- a/app/prototype_v4/views/layouts/main.html
+++ b/app/prototype_v4/views/layouts/main.html
@@ -44,7 +44,7 @@
 }) }}
 
 <!-- Phase banner (inside header block) -->
-{% if not hidePhaseBanner %}
+{% if not (hidePhaseBanner or contentData.hidePhaseBanner) %}
   <div class="nhsuk-phase-banner">
     <div class="nhsuk-width-container">
       <div class="nhsuk-phase-banner__content">
@@ -89,7 +89,7 @@
       }
     ]
   }
-}) if not hideFooterLinks }}
+}) if not (hideFooterLinks or contentData.hideFooterLinks) }}
 
 {# <div class="nhsuk-footer__testing-links">
   <div class="nhsuk-width-container">